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VEVOR 15.7-inch 26CC 2 Cycle Gas Hedge Trimmer, Gas Powered Pole Hedge Trimmer with Dual Sided Dual Action Blade, 270° Adjustable Trimmer Head, Suitable for Trimming Shrubs, Bushes

Customer Reviews for VEVOR 15.7-inch 26CC 2 Cycle Gas Hedge Trimmer, Gas Powered Pole Hedge Trimmer with Dual Sided Dual Action Blade, 270° Adjustable Trimmer Head, Suitable for Trimming Shrubs, Bushes

Single Hedge Machine High Branch Scissor 26cc

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dadaelmorsy@gmail.com dadaelmorsy@gmail.com
Coque cassé et problème avec commande au poignée
52cc
Coque cassé et problème avec commande au poignée  1 Coque cassé et problème avec commande au poignée  1 Coque cassé et problème avec commande au poignée  1
Le coque est casse et commande au poignée ne fonctionne pas
2 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande et assurons le suivi de ce problème. Nous sollicitons actuellement des informations détaillées par e-mail pour le résoudre et attendons votre réponse. Soyez assuré que nous suivrons le dossier jusqu'à sa résolution complète ; veuillez surveiller les réponses à votre demande ainsi que les notifications par e-mail.
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vudlac vudlac
Ça ne marche pas
Ça ne marche pas  1
Le produit a marché dans l’essai et après iil ne marche pas j’ai essayé a plusieurs reprise ça ne démarre pas Et j’ai eu une blessure à cause de ça !!!!
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe de support client assurera le suivi de votre dossier dans les 24 heures et continuera de vous assister jusqu'à ce que toutes vos attentes soient satisfaites. Veuillez surveiller les réponses à votre demande ainsi que les notifications par e-mail.
a-*** a-***
Nicht funktionierende Geräte..!!!❗️❗️❗️❗️
52cc
Nicht funktionierende Geräte..!!!❗️❗️❗️❗️ 1
Am 5.september habe ich das Gerät gekauft, aber Gerät funktioniert nicht.. Egal was ich gemacht habe ohne Erfolg.. seit 4tage ich kann keiner erreichen das ich Geräte wieder Zürück schicken kann.. werde ich nie wieder bei VEVOR was kaufen, und werde ich auch meine rechtliche wegen aussuchen..!!!!❗️❗️❗️❗️❗️❗️
2 people found this helpful
Customer Service Reply: Wir haben Ihr Ticket erhalten und sind bezüglich dieses Anliegens mit Ihnen in Kontakt geblieben. Um das Problem zu lösen, haben wir per E-Mail detaillierte Informationen angefordert und warten nun auf Ihre Rückmeldung. Seien Sie versichert, dass wir den Vorgang bis zur vollständigen Klärung weiterverfolgen werden – bitte achten Sie daher auf Antworten im Ticket sowie auf E-Mail-Benachrichtigungen.
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bu*** bu***
Produit très bas de gamme
52cc
Produit très bas de gamme  1 Produit très bas de gamme  1
1 ) Tête de tronçonneuse hors service après 30 minutes d’utilisation ( afin de tester la machine et de me la mettre en mains ). Graissage réalisé, niveaux huile de chaîne et carburant faits, utilisation et tests sur deux chênes différents et engrenage de rotation de l’axe de la chaine usé prématurément. Démontage de la tête de rotation de la tronçonneuse Bilan : Dents cassées et aucun morceau de dents retrouvé et mélangé à la graisse dans la cage de l’engrenage conique. Donc mauvaise qualité des engrenages coniques. 2 ) Démarrage à chaud impossible Après 30 minutes : obligé de démonter la bougie, de la sécher, de la faire refroidir avec un compresseur à air afin que le moteur puisse redémarrer, super pour du neuf 👌🏼 Sinon c’est pratique afin d’élaguer à 4 - 5 m de haut ENFIN quand ça fonctionne parfaitement … Étant Spécialiste du forestie, et de la petite mécanique thermique d’engin agricole et paysage
1 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe d'assistance clientèle vous contactera par e-mail et vous tiendra informé de l'évolution de la situation jusqu'à ce que le problème soit résolu. Veuillez surveiller votre boîte de réception pour prendre connaissance de nos messages.
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Amasia Gaines Amasia Gaines
I need my equipment
I need my equipment  1
My order says it’s delivered but I don’t have it. This really hurts because me and my family are just getting our landscaping business off the road
1 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Ryan Ryan
Homeowner
Homeowner 2 Homeowner 2 Homeowner 2 Homeowner 2
Overall the unit seems solid. The hedge trimmer attachment came with the incorrect shaft attached. There were holes drilled into that seemed to be extra from what is required. (Oversized, incorrect locations. Once I attached the correct shaft and got it running the screw that tightens the collar of the attachment onto the shaft broke, I noticed quite a bit of wobble as I was using the hedge trimmer. Have yet to try any of the other attachments.
4 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Al*** Al***
My weed eater won't throttle?
My weed eater won't throttle? 2 My weed eater won't throttle? 2
I bought it to work at the farm, but it won't throttle? Please help, so that I can buy other products!
2 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Nick Nick
Business owner
Business owner  2 Business owner  2 Business owner  2
Worked pretty good for 2-3 yards. Thought it would be handy to have a multi accessory tool available but screws started backing out immediately. It's heavy, and it's not as powerful as a 21cc weed eater. The speed head doesn't line up so you have to remove the trimmer head to put string in. Which is very difficult requires a flat tip to press it in to release so you can load it. The crank down speed head option works well for loading the trimmer line. I had to zip tie the throttle handle on first day. I've run tru fuel for its 3 week life and it won't start anymore. Didn't use any attachments because I hadn't had the opportunity before it failed. Currently working with customer service to remedy issue. Seems like a good deal until it dies mid job and you have to go buy another option to finish the yard.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Yi*** Yi***
Will not start back up!
Bought 2 weeks ago. Put gas mix in it for the first time today. Started up fine, used for about 10 minutes. Turned off to switch attachments, will not start back up. Today is the first and only time it's been used. I've followed all the recommendations in the manual, nothing works. Gas mix and fuel grade is in accordance to product recommendations. I assumed I was getting a quality product! So far, I do not recommend buying this item! Will update my review when my claim is completed.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for your feedback. We understand your concerns and sincerely want to resolve this matter as quickly as possible.We kindly ask for your cooperation in providing the requested details via the email associated with your order, as they are necessary for us to investigate and assist you properly. Please rest assured that we only request the information needed to resolve your case and appreciate your support and understanding.We will continue to follow up until the issue is fully resolved. Please monitor your ticket replies and email notifications.Thank you for your patience and cooperation.
shelbygenefry1 shelbygenefry1
Not very happy
The engine was locked up when I got it and I tried to contact them but haven't never got any kind of answer back or nothing like that pretty piss poor if you ask me
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for sharing your feedback! We strive to offer high-quality products at affordable prices, and we truly appreciate you taking the time to share your thoughts.To ensure your feedback is properly addressed, we will create a support ticket for your case. Our customer support team will contact you via the email associated with your order within 24 hours and keep you updated throughout the process, and work with you until the issue is fully resolved. Please keep an eye on your inbox for our messages.Thank you for your understanding and support. We truly appreciate your patience and the opportunity to assist you.

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