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VEVOR 12U Open Frame Server Rack, 38.1-101.6 cm Adjustable Depth, Free Standing or Wall Mount Network Server Rack, 4 Post AV Rack with Casters, Holds All Your Networking IT Equipment AV Gear Router Modem

Customer Reviews for VEVOR 12U Open Frame Server Rack, 38.1-101.6 cm Adjustable Depth, Free Standing or Wall Mount Network Server Rack, 4 Post AV Rack with Casters, Holds All Your Networking IT Equipment AV Gear Router Modem

12U With Wheels

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DylanHotfire DylanHotfire
Dir of Tech
12U With Wheels
Easy to put together, easy to adjust. Make sure you know your server depth in advanced and measure out the length appropriately. Pay attention to the direction of the adjustable pieces, I got it wrong and had to take it apart. The quality of the top shelf is very poor, not strong enough for heavy items. Also if you make it longer than the shortest length, the top shelf does not span across the entire top (which makes sense or else it would stick out when not fully extended). Overall for the price, I honestly don't have a lot to complain about and it meets my needs! Highly recommend.
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Pi*** Pi***
Doet waar het voor dient MAAR
12U With Wheels
Doet waar het voor dient MAAR  2 Doet waar het voor dient MAAR  2 Doet waar het voor dient MAAR  2 Doet waar het voor dient MAAR  2
Rack doet waarvoor hij gemaakt is MAAR die schroeven die meegeleverd worden zijn een hel !!! Ik raad het echt niet aan deze in elkaar te zetten zonder handschoenen of zelfs zonder boor MET extra sterke schroef bitjes ik heb 5 bitjes kapot geboord dan noodgedwongen met schroevendraaier verder gegaan tot de blaren op men hand stonden zo stroef gaan die schoeven in de rack!! 1 keer en nooit meer koop ik deze
0 people found this helpful
Customer Service Reply: Bedankt voor uw feedback. Onze excuses voor het ongemak dat u hebt ondervonden. We hebben een specialist toegewezen die binnen 48 uur contact met u opneemt via supportticket [464271121725440] om een ​​passende oplossing te bieden. Controleer het e-mailadres dat aan uw bestelling is gekoppeld en antwoord ons daar.
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Te*** Te***
Not enough screws
12U With Wheels
Major complaint is the lack of supplied hardware to actually install anything. They only provide enough hardware for 4 devices or 2 devices if you use both shelves. Over half the unit is useless without the correct hardware. Hardware is cheap to include with the item and they chose not to. Now I have to delay the project more to give someone else money for their mistake.
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Customer Service Reply: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We have assigned a specialist to reach out to you via support ticket #[Ticket Number 464277183988736] within 48 hours to provide an appropriate solution. Please check the email address associated with your order and reply to us there.
Dean Goodwin Photography Dean Goodwin Photography
Missing parts
12U With Wheels
Missing parts. Sent customer service ticket. They said they will get back to me. And they haven't. Very lazy staff. I want a refund!!!
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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