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VEVOR Heavy Duty Metal Carport, 10' x 15' Outdoor Carport with Galvanized Steel Frame & Roof, Car Tent Garage Shade with Removable Sidewalls, Multi-Use Car Shelter for Pickup, Boat, Car & Tractors

Customer Reviews for VEVOR Heavy Duty Metal Carport, 10' x 15' Outdoor Carport with Galvanized Steel Frame & Roof, Car Tent Garage Shade with Removable Sidewalls, Multi-Use Car Shelter for Pickup, Boat, Car & Tractors

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Customer Reviews

3 Out of 5
Based on 69 reviews
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66 reviews
hotrod hotrod
mr
materials appear to be good quality. The manual is an absolute joke! lack of clear description and instructions
2 people found this helpful
Customer Service Reply: We are truly sorry that you encountered issues while using the product—we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we will create a ticket to follow up on this issue for you.
Phil Phil
CTIO
Ordeed it. received teh rool panedl, kept on receinving notices of delery delays Still dont have the ribbing wiating!!!!!
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this . Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Pourya Pourya
Extremely flimsy
First, at some point in the assembly, you will have to lift the roof and install the legs. At this point, the roofing is about 200lb. So you need 3-4 people to lift it from the 4 corners. It is extremely flimsy. It wobbles even with no wind. The first modest spring wind of Missouri completely deformed it. Currently I have my tractor holding it from one side and the excavator from the other side just so that it does not completely collapse. I need to find 4-5 people so that we can lift it and lean it to a building to prevent it from collapse and so that the building holds its weight during winds. If I had known it was this flimsy, I would not have purchased it.
5 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Nicole Nicole
Not heavy duty
Roof leaks even after adding sealant etc. not good for snow load as doesn't slide off and too flimsy to support more than a foot of snow so have to keep clearing it regularly. Metal frame bent and started leaning after just a couple snow falls. Do not recommend this product, especially for the price. Our tarped one held up much longer than this did.
6 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Peter Ettinger Peter Ettinger
Carport
Don’t buy they crap does not hold any weight mine collapsed with only 6 inches of snow on it. What good are they? They’re no good. Stay away.
6 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
terrible carport terrible carport
very unsatisfied
This carport is very unlike everything else vevor sells! DO NOT BUY THIS CARPORT! The screws dont cut well and the washers are plastic! The website shows the wrong sizes for length. My footing was off due to the wrong size! The carport hangs over the edge of my footing. The roof leaks when it rains and when frost settles on the roof. The roof panels are very thin and crease super easy. I REPEAT AGAIN!!! DO NOT BUY THIS ITEM!!!!!!
2 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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