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VEVOR Handrails for Outdoor Steps, 1-2 Step Stair Hand Rail Kit, Transitional Carbon Steel Railings with Installation Kit, Stair Rails for Seniors, Concrete Steps & Porch & Deck, White Retro Arch

Customer Reviews for VEVOR Handrails for Outdoor Steps, 1-2 Step Stair Hand Rail Kit, Transitional Carbon Steel Railings with Installation Kit, Stair Rails for Seniors, Concrete Steps & Porch & Deck, White Retro Arch

Step 1 or 2 - White
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Customer Reviews

4 Out of 5
Based on 132 reviews
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12 reviews
Randy Boone Randy Boone
Part Missing
Step 1 or 2 - White
A part was missing. I had to go to my local Canadian Tire Store to buy the hardware to complete the assembly.
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Cust Cust
Handrail Review
Step 1 or 2 - White
Product came missing critical parts. Couldn’t assemble it. Had to send pictures of missing parts. Customer service reviewed the issue and decided to refund my money. Scrapped the remaining parts.
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.

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