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VEVOR Retractable Side Awning, 63''x 236'' Aluminum Outdoor Privacy Screen, 280g Polyester Water-proof Retractable Patio Screen, UV 30+ Room Divider Wind Screen for Patio, Backyard, Balcony, Gray

Customer Reviews for VEVOR Retractable Side Awning, 63''x 236'' Aluminum Outdoor Privacy Screen, 280g Polyester Water-proof Retractable Patio Screen, UV 30+ Room Divider Wind Screen for Patio, Backyard, Balcony, Gray

63 x 236 inch Gray
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Customer Reviews

4 Out of 5
Based on 184 reviews
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184 Reviews
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Tim Tim
Mr
71x138 inch Beige
Mr 1 Mr 1
Arrived Damaged beyond repair.
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Dean Robertson Dean Robertson
Mr.
71 x 236 inch Gray
The recoil springs don’t maintain the tautness over time. They were great at first but sagging now, requires a secondary tieback.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your feedback on your concerns. We apologize for the hassle caused. For further support, visit our "Contact Us" page online—find it in the bottom navigation bar. Submit a ticket here for unresolved issues, and our after-sales team is standing by to assist quickly. Thank you for your understanding.
Gerald Thivierge Gerald Thivierge
Mr
71x138 inch Gray
Everything is good in regards to price, quality, function etc. but can not use when there is any breeze at all.
1 people found this helpful
Customer Service Reply: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Kolton Kolton
Cheap product, worse customer service
71 x 236 inch Black
The product didn’t work like I had hoped or what was demonstrated in the photos. Cheap product, poor materials and build quality. Customer service and an absolute nightmare to work with and they WILL NOT refund you unless you meet their criteria. Buyer beware- once you purchase, your money is gone regardless of if it works like it’s supposed to.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your issues with us. We’re sorry for the inconvenience. For more support, check our "Contact Us" page online, in the bottom navigation bar. Through this, submit a ticket for unresolved problems, and our after-sales team will work quickly to resolve them. We appreciate your understanding.

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