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VEVOR Outboard Steering System 13\' Outboard Rotary Steering System 13 Feet Boat Steering Cable with 13\" Wheel Durable Marine Steering System

Customer Reviews for VEVOR Outboard Steering System 13\' Outboard Rotary Steering System 13 Feet Boat Steering Cable with 13\" Wheel Durable Marine Steering System

396cm

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Brian Drawdy Brian Drawdy
You get what you pay for
396cm
Can't beat the price, but you would think with this being a marine steering helm that all the hardware would be stainless steel, but it's not. Also a good 3 inches of play in the steering as well
1 people found this helpful
Chuck goodheart Chuck goodheart
Chuck
396cm
This system arrived as promised. Everything was included and installed easily. Some small minor modifications were needed but were easy to accomplish and everything is working fine. The cowling that is installed below the steering wheel was too high because my console is fairly thick and the cowling ride too high.. i shaved the plastic to reduce the height and it works fine.. This appears to be a quality product and I am happy with the purchase.
0 people found this helpful
Adam Adam
Mr
As advertised
1 people found this helpful
Lynn Bridges Lynn Bridges
Wreckerman
427cm
Work very well was very easy to install pretty self explanatory on how to put it on minimum tools required
1 people found this helpful
rudolf rudolf
Master
Im Grunde funtioniert es die Lenkung hat ein wenig spiel die Kabel sind halt sehr Steif aber ich habe sie gebändigt.
0 people found this helpful
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Greg Greg
Fix it guy
I was a bit nervous buying from Vevor as I had not dealt with them before and did not really know anything about them. The fact that I was buying a outboard steering system from a company that looks like it mostly deals with construction products didn't make it any easier. As it turns out the product pricing was great, the construction is very good and fairly easy to install. Their customer service was great because I received an email stating the product had been delivered when in fact it had not. At first I thought I had been scammed but as it turns out the company that does their delivery had mistakenly marked it as delivered. The customer service team found the problem and made sure it was delivered the next day.
0 people found this helpful
Floyd Floyd
Mr
As advertised
0 people found this helpful
Rick Rick
Be care ro ask before you buy. whats the redund policy
427cm
Bought it on line arriver well packaged but didnt dit so tried to return. Could not return and they on gave me 50% refund Whats up with that
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
David Wigger David Wigger
Not usable
The quick connect on the cable was not crimped on and came off while installing . I talked to customer service the said a replacement cable was sent waited about 2 weeks and 2 rubber hoses and a brass fitting arrived . I was furious and emailed customer service and asked for a complete refund and free return shipping they offered $45 refund I said no complete refund then they offered $90 refund I said no again then a complete refund was issued and no need to return .keep in mind each time I replied it was 1 to 3 days for them to reply .. So my boat was down for almost 2 months with shipping and negotiation.. In the end they did the right thing
0 people found this helpful
Customer Service Reply: Dear Valued Customer, Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your experience with our after-sales and customer service did not meet your expectations. Your feedback is very important to us, and we appreciate you bringing this to our attention. We're pleased to know that your case has now been resolved. Thank you for your patience, understanding, and for giving us the opportunity to address your concerns. It means a great deal to us that we were able to help reach a positive resolution. We truly value your trust and hope this experience reflects our commitment to supporting our customers. We look forward to serving you again and providing you with an even better experience in the future.
pesimo servicio de entrega pesimo servicio de entrega
No es excelente pero resuelve
El sistema de direccion no es excelente pero resuelve, lo entregaron en una direccion equivocada y tuve que ir a buscarlo, estaba todo empapado de agua cada pieza y la caja rota porque se habia mojado mucho, pesimo servicio de entrega.
0 people found this helpful
Customer Service Reply: Hola, lamentamos mucho su experiencia y valoramos mucho sus comentarios. Se ha creado un ticket de soporte para que nuestro equipo de atención al cliente pueda contactarle directamente. Se pondrán en contacto con usted por correo electrónico y le mantendrán informado hasta que el problema se resuelva por completo. Por favor, revise su bandeja de entrada para ver nuestros mensajes. Gracias por darnos la oportunidad de solucionarlo.
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