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VEVOR Handrail Outdoor Stairs, 3ft, 34 Inch Outdoor Handrail White Outdoor Stair Railing Adjustable from 0 to 60 Degrees Handrail for Stairs Outdoor White Aluminum Stair Railing for Garden

Customer Reviews for VEVOR Handrail Outdoor Stairs, 3ft, 34 Inch Outdoor Handrail White Outdoor Stair Railing Adjustable from 0 to 60 Degrees Handrail for Stairs Outdoor White Aluminum Stair Railing for Garden

White 91.4 cm
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Customer Reviews

4 Out of 5
Based on 289 reviews
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groff5 groff5
Railing won't fully tighten to posts
Black 121.9 cm
Decent quality, looks good. My biggest issue is the connection between the rail and the posts won't tighten enough to take wiggle out of railing. Railing moves just slightly, making you think the railing isn't stable. Still trying to figure out how to remedy that issue. Probably have to drill it out and use bigger fasteners. It's a little unnerving to people using it for the first time.
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Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Hanim Duarte Hanim Duarte
Easy enough to install, works as intended but a bit flimsy
White 152.4 cm
Works good, the bracket holding the top rail broke during installation, would be good otherwise.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
fredi fredi
mr
Black 91.4 cm
looks well,quick delivery,had to buy better bolts into ground,,which you did send me a payment for them, ordering was easy,and was well informed of delivery and shipment,but not very strongly made,when you grab top of rail above one of the securing post the rail seems a bit woobly.and the black paint easily scratches.
1 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
rampe escalier rampe escalier
les vis de fixation
White 121.9 cm
les barres sont ok Par contre les vis très mauvaises qualités ont vrille j ai été oblige d en acheter
0 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Cela nous aide énormément à nous améliorer. Nous transmettrons vos commentaires à l'équipe concernée afin d'effectuer les optimisations nécessaires. Merci encore pour votre précieux avis ! Nous sommes désolés d'apprendre que notre produit vous a posé problème. Nous comprenons parfaitement la frustration qu'un dysfonctionnement en cours d'utilisation peut être. N'hésitez pas à nous contacter via notre chat en direct ou notre assistance par e-mail. Nous souhaitons résoudre ce problème rapidement !
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Marlon Hernandez Marlon Hernandez
M
Black 152.4 cm
They got a poor quality and got broken before installing. Also they don't have the standard of safety that requires the law.
0 people found this helpful
Marlon Hernandez Marlon Hernandez
M
Black 121.9 cm
They got a poor quality and got broken before installing. Also they don't have the standard of safety that requires the law.
0 people found this helpful
Bugman Bugman
Step railings
Black 91.4 cm
Order 2 black railing ,now 1 is still nice and black 1 is dull, does not look good on same set of steps
0 people found this helpful
Jacobus van Delft Jacobus van Delft
Trapleuning
White 152.4 cm
Een beetje jammer doordat het artikel niet goed is verpakt de doos open werd geleverd is de leuning waardeloos Een teleurstelling en de klantenservice is ronduit niet aanwezig
1 people found this helpful
Customer Service Reply: We hebben uw melding over dit probleem ontvangen en hebben hierover continu met u gecommuniceerd. We hebben u per e-mail een oplossing aangeboden en wachten nu op uw feedback. U kunt erop vertrouwen dat we u blijven volgen totdat het probleem volledig is opgelost. Houd de reacties op uw melding en e-mailberichten in de gaten.
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Marcela Toscano Marcela Toscano
Dra
Black 152.4 cm
Necesitaba un barandal negro y me enviaron de repuesto uno blanco. Solicité hacer una devolución y me regresaron el dinero. Honestamente hubiera preferido que me mandaran el barandal negro que pedi h haber podido devolver el blanco. Sigo sin poder resolver mi necesidad de tenet in barandal negro
0 people found this helpful
Customer Service Reply: ¡Hola! Lamentamos mucho que su experiencia con nuestro servicio posventa y atención al cliente haya sido decepcionante, y tomamos sus comentarios muy en serio. Le agradecemos enormemente que nos lo haya comentado; su opinión es fundamental para ayudarnos a solucionar este problema y mejorar. Hemos notado que el problema que reportó se resolvió mediante comunicación por correo electrónico. Nos complace que su problema se haya resuelto con prontitud. Si tiene alguna otra pregunta, no dude en contactarnos nuevamente.
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