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VEVOR Murphy Mounting Wall Springs Mechanism Heavy Duty Support Hardware DIY Kit for Queen Twin Size Bed (Horizontal), White

Customer Reviews for VEVOR Murphy Mounting Wall Springs Mechanism Heavy Duty Support Hardware DIY Kit for Queen Twin Size Bed (Horizontal), White

Side-Flip Bed Hinge
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4 Out of 5
Based on 44 reviews
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41 reviews
Susanne Susanne
Bad instructions
Front-Flip Bed Hinge
The instructions are useless. It doesn’t give you any guidance or meassurements. Was promised by thier Customer service that I would get instructions incl measurements/templates, but they never did. Ended up complaining so much that they refunded the money and stopped the “service”. So now I have 12 kg of scrap laying around.
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Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.

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