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VEVOR Murphy Mounting Wall Springs Mechanism Heavy Duty Support Hardware DIY Kit for Queen Twin Size Bed (Horizontal), White

Customer Reviews for VEVOR Murphy Mounting Wall Springs Mechanism Heavy Duty Support Hardware DIY Kit for Queen Twin Size Bed (Horizontal), White

Side-Flip Bed Hinge
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4 Out of 5
Based on 44 reviews
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21 reviews
Nick Nick
Incomplete description and no spares available
Side-Flip Bed Hinge
The description mentions it should uphold until 250kg. This seems to be not the case in reality. I contacted support to ask for stronger springs as a replacement part to mount, but I even couldn't get an answer from the support team on which spring constant is used in the current product. Disappointing service with no to the point answers! Pity.
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Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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