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VEVOR Ultrasonic Cleaner 30L Jewelry Cleaning with Digital Timer Ultrasonic Cleaning Machine for Jewellery Rings Watches Eyeglasses Dentures Coins Metal Parts Commercial and Home Use (30L)

Customer Reviews for VEVOR Ultrasonic Cleaner 30L Jewelry Cleaning with Digital Timer Ultrasonic Cleaning Machine for Jewellery Rings Watches Eyeglasses Dentures Coins Metal Parts Commercial and Home Use (30L)

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Milan Rajčan Milan Rajčan
Profesionálny ultrazvukový čistič VEVOR, 6 l
Porucha po 3 - použitiach. je stave riešenia
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Customer Service Reply: Dostali sme váš tiket týkajúci sa tohto problému. Náš tím zákazníckej podpory sa s vaším problémom spojí do 24 hodín a bude vám pomáhať, kým nebudú všetky vaše potreby vyriešené. Sledujte, prosím, odpovede na tikety a e-mailové upozornenia.
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bellmead bellmead
tx
This unit never worked It only heated up one time and took 2 hours to do it. The last time i plugged it in to the wall socket it shocked me. Im have a hard time trying to get a refund for this unit. They have no phone number to call and Im getting the round around trying to use the web sit
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Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Chris Chris
Terrible product no support
Unit started smoking while in use with water and dawn in it Contacted customer service they want a video But their system doesn’t accept anything over 30mb The next day the unit quit working all together No help Going to let credit card company take over
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Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Matej Matej
Not good for me...
Disappointed. The advertised performance does not match real-world results. I bought this 0.8L unit mainly to clean dental aligners/retainers. On the product page it is marketed as a “35W” ultrasonic cleaner with a heater and timer, and it claims strong cleaning results (oil/wax/biofilm, no scrubbing needed). In practice, the cleaning performance is very weak. I tested it properly: warm water (~40–45°C), correct water level (not overfilled), the supplied stainless-steel basket (items not touching the tank bottom), and only a single drop of mild detergent (no foam). I ran multiple cycles (up to 30 minutes total). Results were still clearly worse than a much smaller and cheaper cleaner I used before. Also, the specs list “Transducer Power: 24W”, not 35W, and the heater barely warms the water during operation, so the “heater” feature feels ineffective. For a product marketed for cleaning jewelry, glasses, and dental items, I expected noticeably stronger cavitation and better cleaning. Based on my experience, this unit is either defective or does not meet the expectations created by the product listing. I would not recommend it for dental appliances.
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Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Umberto Umberto
Arrivato ammaccato
Ammaccato sicuramente a causa del corriere
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Customer Service Reply: Abbiamo ricevuto il tuo ticket relativo a questo problema. Il nostro team di assistenza clienti si occuperà del tuo problema entro 24 ore e continuerà ad assisterti fino alla risoluzione di tutte le tue esigenze. Ti preghiamo di tenere d'occhio le risposte ai ticket e le notifiche via email.
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Chris Chris
BEWARE never received it dont buy from Vevor!!!
It has Been a month all they keep saying is their logistics team confirm it was delivered however, I keep expressing it is not my house and I have surveillance cameras all over including one facing the door and no one delivered anything. I have been arguing with them, the shipping company, and PayPal. This is ridiculous.
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Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Angry Customer Angry Customer
Stopped working a few months after buying it.
This device just stopped working. I turned it on one day and it started emitting a high pitched noise (not the ultrasonic noise it usually emits), and then a popping sound. The display never came back on. This things dead. So then I checked to see when I bought it. It's still under the 12 month "warranty". However there isn't any way on the website to contact anyone about a warranty claim. I even filled out the warranty certificate request, but there is no actual way to file a warranty claim. The website just directs you to the manual, or to order "accessories" for the device.
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Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
N N
No es como se describe
No es como en las fotos. He reclamado y si no doy soporte no puedo iniciar la devolución. Además, te la tienen que aprobar ellos, lo cual va en contra del artículo 16 de la Directiva 2011/83/UE. Atención pésima.
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Customer Service Reply: Hemos recibido su ticket sobre este problema. Nuestro equipo de atención al cliente se pondrá en contacto con usted en un plazo de 24 horas y le ayudará hasta que se resuelvan todas sus necesidades. Esté atento a las respuestas a los tickets y a las notificaciones por correo electrónico.
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Francisco Díaz Sotillo Francisco Díaz Sotillo
No funciona, no limpia las piezas, no sirve
Después de usar la máquina varias veces he quedado muy decepcionado por qué no limpia, las piezas están igual que antes de ponerlas a limpiar
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Customer Service Reply: Le ofrecemos nuestras más sinceras disculpas por las molestias causadas por nuestro producto. Comprendemos plenamente la frustración que puede ocasionar un mal funcionamiento durante su uso. Nos comprometemos a resolver este asunto con prontitud. Le enviaremos una actualización sobre su problema por correo electrónico; por favor, revise su bandeja de entrada para obtener más información.
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Mark Mark
Ultrasonic cleaner failed
I've had the cleaner for almost a year. I've used maybe a dozen times over that time. I set the machine and timer as normal and walked away for 5 minutes to come back to a machine that wouldn't power on. I replaced the fuse on the switch and the red light was turning on, but no power to the control board.
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Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.

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