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VEVOR 2Pcs Tire Wheel Dollies, 1500Lbs/680KG Tire Skates Wheel Car Van Positioning Dolly Trolley Ball Bearings Recovery Jack Auto Repair Moving

Customer Reviews for VEVOR 2Pcs Tire Wheel Dollies, 1500Lbs/680KG Tire Skates Wheel Car Van Positioning Dolly Trolley Ball Bearings Recovery Jack Auto Repair Moving

2 Piece 753kg

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dawn2midnight dawn2midnight
Missing/Damage - Product Not Usable
4 Pieces 900kg
Missing/Damage - Product Not Usable 1 Missing/Damage - Product Not Usable 1 Missing/Damage - Product Not Usable 1
I wish I could say I love them and they worked well. The actual is I only received 7 wheels. One of the wheels stop lever was damaged. The box came open inside a another box that was taped to try and hold everything together. One of the plate's arm broke off the plate. Customer service wants to credit $40 or refund $40. I have no idea of how that makes sense when I can't use the dollies at all. Last I checked vehicles have 4 tires on them. How am I going to use 1 plate to move a vehicle with 4 tires? I only have enough wheels for 1 plate. They need to fire their fulfillment center since they obviously don't know how to ship their products. Vevor is taking my money while I did not receive a usable product. I paid my hard earn money for a working product. Not keep the unusable dollies and I refund $40 or credit you $40. Now I am out of money with nothing but plates without wheels and one with out it's handle attached. What kind of business is this Vevor to leave their customers without a usable product and take their money.
5 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
manyx91@gmail.com manyx91@gmail.com
Ne fonctionne pas.
4 Pieces 900kg
Ne fonctionne pas. 1 Ne fonctionne pas. 1
La voiture de 1700kg ne bouge pas d'un millimètre sur un sol plat.. Capacité de 900kg par chariot, je n'y crois pas une seconde.
2 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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ric.hardwick ric.hardwick
Wheel dolly’s
4 Pieces 700kg
I put a 3000lb suv on them and it was like stop and no go at all waste of money
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
leroynull87 leroynull87
Customer service for missing parts sucks
4 Pieces 900kg
I ordered this set of car dollies over a week ago. When I opened the box and assembled the wheels onto platforms It was missing one caster. CUSTOMER SERVICE SUCKS! They say the caster is out of stock and want to give me a partial refund. I can't find a replacement caster at any store therefore making it a useless set of dollies or purchase 16 new casters ( 4 per platform) to make them usable. You can't talk to an agent because they only communicate online. Piss poor way to do business. I've purchased ALOT of tools from VEVOR and have been satisfied with previous purchases. But when you need help with a screwed up order customer service is almost non existent.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Delliaux Delliaux
Chario
2 Piece 700kg
Bonjour Suite a plusieur message de ma par je n ai toujour pas u de retour car les roue du chario sont de mauvaise qualiter est on ne peut pas sans servir
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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René René
Mr.
4 Pieces 700kg
Nice and wide, but even on flat concrete floor, it is not easy to push the car around. Should have had bigger and softer wheels.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ludo Ludo
Maniabilité
4 Pieces 900kg
Je les ai installé sur mon véhicule un totota land cruiser et sur un sol propre lise et droit et le véhicule ne bouge pas . Je pense que cest tres bien pour des véhicule comme clio fiat 500 mes pas gros véhicule
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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JOHN SCHWEITZER JOHN SCHWEITZER
Wheel dolly
4 Pieces 900kg
Bought to move boat, hard to move 7500lb. Might move better with bigger wheels.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
Kevin K Kevin K
Wheel dollies
2 Piece 700kg
I've seen better than this. I mean don't get me wrong they worked like they should have but one of the wheels bent and made the moving process more difficult. Vehicle weighed less that 1200 lbs and there are rated for 1500 lbs each. Sturdier wheels would be better
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
RegiMagos Lda RegiMagos Lda
Pedido informação
4 Pieces 700kg
Boa tarde, comprei lona/ cobertura para automóvel e reparei que não tinha direito à estrutura aos ferros, assim sendo onde posso comparar a estrutura. Cumprimentos
0 people found this helpful
Customer Service Reply: Pedimos sinceras desculpas pelo incómodo causado pelo nosso produto. Compreendemos perfeitamente a frustração que pode surgir quando se depara com uma falha durante a utilização. Estamos empenhados em resolver esta questão o mais rapidamente possível. Enviaremos uma atualização sobre o seu problema por e-mail; por favor, verifique a sua caixa de entrada para mais informações.
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