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Burger Press Hamburger Patty Maker 4-Inch Diameter Burger Press Commercial

Customer Reviews for Burger Press Hamburger Patty Maker 4-Inch Diameter Burger Press Commercial

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Patrick Patrick
Buyer
4+5+6 inch
The product is a quality item. It works as advertised with one exception that I've discovered. I've only used the 5" set so far but I discovered a minor issue. The pressure plate does not drop all the way down to the food tray, limiting how thin your patty can be. This was an issue for me since I like to make thin sausage patties for breakfast sandwiches. I was able to overcome this issue by adding a 1/4" washer between the pressure plate and the pedestal.
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Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Weewang Weewang
Works ok in commercial setting however….
5 inch (130 mm)
Like I've said, works great in a commercial setting however a few things to note. The bottom has a cover which seals the gears but if put through a commercial dishwasher with the bottom cover on, water gets caught inside and immediately begins corroding and rusting the mechanism which raises and lowers the burger plate. I suggest taking the plate off entirely and throwing some mineral oil the gears every time you wash it. My other concern was my credit card was compromised directly after ordering and my bank has tracked it back to Vevor. Kudos to my bank but makes me less confident in this website.
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Customer Service Reply: Dear valued customer, Thanks for your feedback on your concerns. We apologize for the hassle caused. For further support, visit our "Contact Us" page online—find it in the bottom navigation bar. Submit a ticket here for unresolved issues, and our after-sales team is standing by to assist quickly. Thank you for your understanding.
Mohammed Mohammed
Rua ramalho ortigao n3
4+5+6 inch
A qualidade é quase boa, mas há má fabricação Quando você pressiona a carne picada não sai uniformemente, será um lado grosso e um lado mais fino do que eles formam um rígido enquanto grelham hambúrgueres, então não há mola para repelir choques Às vezes a alavanca cai automaticamente Eu não encontrei o que eu esperava, O material feito dele é bom, fácil de instalar e bonito, mas eu queria que fosse como deveria ser
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Customer Service Reply: Hello, there. Thank you for reaching out to us. We sincerely apologize for any inconvenience or frustration you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue to your complete satisfaction. To assist you further, we encourage you to visit our "Contact Us" page on our website. There, you can easily connect with our dedicated after-sales team.
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Sayed Sayed
Buyer
4+5+6 inch
I purchased this burger maker and was excited to receive it until I got a package in 2 days but they sent me a used one . Like a badly used one with paint gone and stains of meat on it . This was my first purchase from Vevor and most likely last and I lost confidence in it
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Grant Grant
BROKE MAIN GEAR THIRD USE.!!!!
5 inch (130 mm)
The third time i made burgers, I broke two teath off main gear. Yhe gear was of poor quality. If you buy one you consider the 4" definitely not the 5 or 6 inch as the gear can't take the force. There is a small arm on it so it is impossible to put too much force.
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Customer Service Reply: Thank you for your patience. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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