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12V 8KW Diesel Air Heater for RV Motorhome Trailer Trucks Boats 8kW + LCD Switch

Customer Reviews for 12V 8KW Diesel Air Heater for RV Motorhome Trailer Trucks Boats 8kW + LCD Switch

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Customer Reviews

4 Out of 5
Based on 7339 reviews
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7339 Reviews
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Oral J Polan Oral J Polan
Incomplete order, with no customer service at all
I ordered 2 diesel heaters and received only 1 text customer service at Vevor and the shipping company and received no responce from either of them, very disappointed
0 people found this helpful
Customer Service Reply: Dear valued customer, we thank you for your patience and cooperation. We're hard at work handling your concerns and aiming for a satisfactory resolution. Please monitor your ticket and email for progress updates. Don't hesitate to reach out with more questions.
chris chris
bad diesel heater
It's very unreliable product. It just failed in 2 uses. Don't waste your money. what is worse is terrible replace or refund policy.
1 people found this helpful
Customer Service Reply: Dear valued customer, your patience and cooperation mean a lot to us. Our team is fully engaged in handling your concerns and is striving to come up with a solution that works for you. Be sure to regularly check your ticket and email to stay informed about the latest progress. For any more questions or support, feel free to get in touch.
Capt. J F Larsen Capt. J F Larsen
Unreliable
I am hoping I can get a refund... After time taking time to install in my Sprinter van for a month long journey across the USA... The heater failed. It was awesome until it wasn't working anymore... Several attempts to trouble shoot left me to either shiver in the cold or get a hotel... I am very disappointed. My only resolve (other than hopeful credit) is I bought two (different model) heaters and will exchange the non working heater with the free standing model I left at home to put in my shop.... Double 👎
0 people found this helpful
Customer Service Reply: Dear valued customer, Your feedback means a lot. We’re sorry for any trouble caused. To receive fast assistance, visit our "Contact Us" page online—our after-sales team will assist quickly. Thank you for your understanding.
Russell Cruson Russell Cruson
Won't run
Unit won't start shows 03 code. Tried to upload video to the after sales site, but it doesn't work any better than the heater.
0 people found this helpful
Customer Service Reply: Dear valued customer, we appreciate your patience and cooperation as we handle your concerns. Our team is actively striving to find a solution that will meet your expectations. Check your ticket and email regularly to stay informed about how things are progressing. For more help or queries, feel free to contact us anytime.
Ben Pratt Ben Pratt
Failed after a week
Got one week of use out of this unit after which the unit started leaking fuel out the intake. I changed the fuel supply hose as some suggested here to no avail. Quite dissatisfied
1 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Marcelino Raposo Tavares Marcelino Raposo Tavares
Looks good from far...& far from good
That's my second one, and none of them work's theway they should... the first one, never work,the second, works for 32 hours...
1 people found this helpful
Customer Service Reply: Dear valued customer, thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team.
Ray Ray
Leaks exhaust into room, support wouldn't help
Leaks exhaust and smells up my shop, customer support was useless, they required a video but closed the ticket before I had a chance to submit a video. Not that you could see the exhaust leaking out the heat side anyway I can just smell it. Do not recommend.
1 people found this helpful
Customer Service Reply: Dear valued customer, thank you for your patience and cooperation. We're actively handling your concerns and striving to find a solution that satisfies you. Please check your ticket and email regularly for progress updates. For more questions or help, don't hesitate to contact us.
Bulwinkl Bulwinkl
Mr.
After many attempts to get the company to stand behind their product having a faulty control, and being told the replacement part was shipped and on the way. I had to purchase the control elsewhere. Their warranty ,like MOST Chinese companies, is meaningless.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for letting us know your concerns. We’re sorry for the trouble this has led to. To receive more assistance, check our "Contact Us" page online, in the bottom navigation bar. Submit a ticket there for any unresolved issues—our after-sales team is standing by to help quickly. We appreciate your understanding.
John Hensley John Hensley
Mr
After one use it caught fire. I feel that l should be issued a refund. I have purchased several items and was happy.
2 people found this helpful
Customer Service Reply: Dear valued customer, Your trust in us means a lot, so we’re truly sorry to hear you’ve had a frustrating experience. Please know we don’t take your feedback lightly—addressing your concerns is our top priority right now. To get you the support you need, our dedicated after-sales team is ready to help via the "Contact Us" page on our website. Thank you for giving us the chance to make this better.
Michael Vaccarelli Michael Vaccarelli
Never received
Unable to review product never came very disappointed looked forward to trying it out. Seems like a efficient way to heat smaller area, would love to try one but not wanting to go threw the process of it not arriving again.
0 people found this helpful
Customer Service Reply: To our valued customer, thank you for being patient and cooperative. We’re actively handling your concerns and are dedicated to finding a solution that works for you. Please make sure to check your ticket and email regularly for updates on the progress. If you have further questions or need assistance, don’t hesitate to reach out.

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