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12V 8KW Diesel Air Heater for RV Motorhome Trailer Trucks Boats 8kW + LCD Switch

Customer Reviews for 12V 8KW Diesel Air Heater for RV Motorhome Trailer Trucks Boats 8kW + LCD Switch

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Customer Reviews

4 Out of 5
Based on 7339 reviews
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7324 Reviews
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7324 reviews
Francois Pelletier Francois Pelletier
M
Received it in february 2024, try it once at spring, work well.... I taugh. Untill a reopen the container where I store it. The bottom of my container was filled of diesel and after removing the cover I saw that the tank was cracked where the fuel hose is connected. 150$ for a thing that you never get a chance to try in real condition is a bad buying.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for sharing your concerns. We apologize for any trouble this has brought you. For further help, visit our online "Contact Us" page, located in the bottom navigation bar. Submit a ticket there for unresolved matters, and our after-sales team will resolve them promptly. Thank you for your understanding.
Michael t Capitan Michael t Capitan
Contractor
I contacted Yousef from Vevor an has not responded yet an its been 2 months since I asked about the tray on the vevor heater still waiting for a response thanks Mike
0 people found this helpful
Customer Service Reply: Dear valued customer, We appreciate your feedback. Sincere apologies for any inconvenience you’ve experienced. For fast assistance, visit our "Contact Us" section online—our after-sales team will help promptly. Thank you for your understanding.
Craig Beal Craig Beal
Owner
Didn't work out of the box. ( said blower motor) I have bought a few and only one didn't work no way to communicate with vevor so I'm out my money
0 people found this helpful
Customer Service Reply: Dear valued customer, We appreciate your feedback. Please accept our apologies for any inconvenience this may have caused. For quick help, reach out through our "Contact Us" page online—our after-sales team is standing by. Thank you for your understanding.
Cory Cory
Vevor diseal heater
After have a near miss possible tragic fire happen I am hoping to have this unit replaced with a safer model. The fuel line is literally an inch away from the blazing hot exhaust pipe. I even attempted to help with the heat coming off it and wrapped it with heat resistant manifold tape. The plastic fuel tube still melted a tiny hole cause diseal fuel to drip. Lucky i was close by and caught it soon as the smoke and smell started. Can I exchange this unit for a safe unit. How this even passed into public production is beyond me.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for letting us know your concerns. We apologize for any inconvenience caused. For further help, visit our online "Contact Us" page, found in the bottom navigation bar. Submit a ticket there for unresolved problems, and our after-sales team will resolve them promptly. Thank you for your patience.
Carl Carl
Poor customer service
They do not support warranty claims and mess around with messaging. If you get a faulty product good luck getting support. They have good inexpensive gear when it runs fine. Horrible customer service and support
1 people found this helpful
Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Oral J Polan Oral J Polan
Incomplete order, with no customer service at all
I ordered 2 diesel heaters and received only 1 text customer service at Vevor and the shipping company and received no responce from either of them, very disappointed
0 people found this helpful
Customer Service Reply: Dear valued customer, we thank you for your patience and cooperation. We're hard at work handling your concerns and aiming for a satisfactory resolution. Please monitor your ticket and email for progress updates. Don't hesitate to reach out with more questions.
chris chris
bad diesel heater
It's very unreliable product. It just failed in 2 uses. Don't waste your money. what is worse is terrible replace or refund policy.
1 people found this helpful
Customer Service Reply: Dear valued customer, your patience and cooperation mean a lot to us. Our team is fully engaged in handling your concerns and is striving to come up with a solution that works for you. Be sure to regularly check your ticket and email to stay informed about the latest progress. For any more questions or support, feel free to get in touch.
Capt. J F Larsen Capt. J F Larsen
Unreliable
I am hoping I can get a refund... After time taking time to install in my Sprinter van for a month long journey across the USA... The heater failed. It was awesome until it wasn't working anymore... Several attempts to trouble shoot left me to either shiver in the cold or get a hotel... I am very disappointed. My only resolve (other than hopeful credit) is I bought two (different model) heaters and will exchange the non working heater with the free standing model I left at home to put in my shop.... Double 👎
0 people found this helpful
Customer Service Reply: Dear valued customer, Your feedback means a lot. We’re sorry for any trouble caused. To receive fast assistance, visit our "Contact Us" page online—our after-sales team will assist quickly. Thank you for your understanding.
Russell Cruson Russell Cruson
Won't run
Unit won't start shows 03 code. Tried to upload video to the after sales site, but it doesn't work any better than the heater.
0 people found this helpful
Customer Service Reply: Dear valued customer, we appreciate your patience and cooperation as we handle your concerns. Our team is actively striving to find a solution that will meet your expectations. Check your ticket and email regularly to stay informed about how things are progressing. For more help or queries, feel free to contact us anytime.
Ben Pratt Ben Pratt
Failed after a week
Got one week of use out of this unit after which the unit started leaking fuel out the intake. I changed the fuel supply hose as some suggested here to no avail. Quite dissatisfied
1 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.

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