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12V 8KW Diesel Air Heater for RV Motorhome Trailer Trucks Boats 8kW + LCD Switch

Customer Reviews for 12V 8KW Diesel Air Heater for RV Motorhome Trailer Trucks Boats 8kW + LCD Switch

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Madison J Madison J
Ms
Had to get a handy friend to help me install this. It is NOT quick, easy, or convenient. I cannot recommend enough that you buy from someone else and do not purchase Vevor heaters. How the hell is this company suggesting to use a wire hanger to install the fuel port in the side of the fuel tank? It has to be pushed through from the inside out and you recommend a hanger?? Why as soon as I touched the bare wires to the recommend 12v battery the fuse broke instantly? Why does vevor not allow for returns/exchanges and why in gods name is this SO DIFFICULT to install and setup? Whoever designed this needs to be fired for lying on their resume, they are NOT an engineer, they are a CRACKHEAD
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Jeannot Jeannot
Maltais
Decu de la qualité, j'ai dû démontrer pour réserver des connecteurs qui était lâche.Je parle ici des connecteurs de métal qui sont les supports de plastiques certains font de mauvais contacts électriques.cela donne des codes et j'ai été obligé de vérifier le circuit avec un multimètre. PAR CHANCE JE SUIS ÉLECTRICIEN SINON IL FINISSAIT AU DÉPOTOIR !!!
0 people found this helpful
Customer Service Reply: Bonjour, nous sommes désolés d'apprendre votre mésaventure et nous accordons une grande importance à vos commentaires. Un ticket d'assistance a été créé afin que notre service client puisse vous contacter directement. Ils vous contacteront par e-mail et vous tiendront informé(e) jusqu'à la résolution complète du problème. Veuillez consulter votre boîte de réception. Merci de nous avoir donné l'opportunité de rectifier la situation.
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Tyler Feather Tyler Feather
Owner
Red Vertical All in One
Worked for one day
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Bele Michael Bele Michael
Mst
Orange Horizontal All in One 
Bin langjähriger Kunde und wollte jetzt das erste Mal ein Gerät, das ich mir dann doch anders vorgestellt habe, zurücksenden. Es wurde ein derartiges Problem und Theater daraus gemacht, wie zum Beispiel ich hätte die Rückgabefrist überzogen obwohl ich am gleichen Tag der Anlieferung die Rückgabe veranlassen wollte usw. Tage lange Korrespondenz ohne Ergebnis, jetzt habe ich mich letzt endlich dazu entschlossen dieses Heizgerät nicht zurückschicken obwohl ich es nicht brauche und verwenden kann. Ich werde mir aber in Zukunft sehr genau überlegen ob ich bei VEVOR noch einmal bestelle. Mit freundlichen Grüßen Michael Bele
0 people found this helpful
Customer Service Reply: Vielen Dank für Ihr Feedback. Es tut uns sehr leid, dass Sie Schwierigkeiten mit dem Produkt hatten. Wir haben ein Ticket für Sie erstellt, um den Sachverhalt weiter zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Chris Chris
Mr.
Sets a error 5 code/ over heating after running five minutes on high
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Erhan sengel Erhan sengel
Ich möchte mein 30-tägiges Rückgaberecht ohne Angabe von Gründen ausüben.
Hallo, ich möchte das Produkt zurückgeben, das ich vor zwei Wochen gekauft habe. Es roch verbrannt und nach Rauch. Mir wurde geraten, das Gerät auseinanderzunehmen und ein Foto der Hauptplatine zu machen. Bin ich etwa Elektriker oder Reparaturfachmann? Wollen die mir die Rückgabe absichtlich erschweren?
0 people found this helpful
Customer Service Reply: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Carlos Augusto Pereira Carlos Augusto Pereira
Il problema non sono i prodotti ma l'azienda
Menefreghismo totale da questa azienda quando serve fare un reso. Ho acquistato dei prodotti buoni ma le volte che mi sono andate male l'azienda se ne sbatte. Sono settimane che provo a restituire una pompa per benzina che non entra nel mio serbatoio. Dalle foto mi sembrava perfetta invece non lo era. Soldi buttati e non pochi. Contatto la vevor e quando ottengo una risposta é sempre un'altra domanda. Non consiglio questa azienda a nessuno mi tengo la mia pompa inutile e ormai ne ho già acquistato un'altra spendendo 10 % del valore che ho pagato vevor e funziona da Dio ma da vevor non acquisto più nulla, non per la qualità dei prodotti ma per la politica di reso e approccio col cliente. Se un'azienda seria dice che il cliente ha sempre ragione la vevor fa il contrario.
0 people found this helpful
Customer Service Reply: Ciao! Apprezziamo molto che tu abbia condiviso la tua esperienza di acquisto con noi. Ci aiuta molto a migliorare. Inoltreremo il tuo feedback al team competente per apportare le ottimizzazioni necessarie. Grazie ancora per il tuo prezioso contributo! Ci dispiace molto che il nostro prodotto ti abbia causato problemi: capiamo perfettamente quanto possa essere frustrante un malfunzionamento durante l'utilizzo. Vogliamo risolvere il problema il prima possibile! Ricorda inoltre che puoi contattare la nostra Live Chat o il nostro servizio clienti via email per ricevere assistenza!
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Alberto Alberto
Per niente affidabile
Dopo diverse mail per richiedere una soluzione per il nuovo riscaldatore Vevor 8kw che non funziona mi sono pervenute risposte non risolutive e vaghe nel mentre è scaduto il tempo per il rimborso .INAFFIDABILI!
0 people found this helpful
Customer Service Reply: Abbiamo ricevuto il tuo ticket relativo a questo problema. Il nostro team di assistenza clienti si occuperà del tuo problema entro 24 ore e continuerà ad assisterti fino alla risoluzione di tutte le tue esigenze. Ti preghiamo di tenere d'occhio le risposte ai ticket e le notifiche via email.
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Adam Adam
Parts Missing
Without APP No Plateau Module 8 kW
My diesel heater came with parts missing to connect the fuel tank up, customer service are useless and i have to send endless videos to undergo "technical diagnosis" There shouldn't be anything technical just send the parts and stop messing me about so i can set the heater up!!!
0 people found this helpful
Customer Service Reply: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
Jacob vanness Jacob vanness
Dead on arrival
Orange Horizontal All in One 
I ordered a second heater for my tiny home after fully seating up the machine it won’t power on I contacted customer support and have been getting the run around on a replacement heater
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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