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12V 8KW Diesel Air Heater for RV Motorhome Trailer Trucks Boats 8kW + LCD Switch

Customer Reviews for 12V 8KW Diesel Air Heater for RV Motorhome Trailer Trucks Boats 8kW + LCD Switch

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Customer Reviews

4 Out of 5
Based on 7339 reviews
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Chance Chance
Email customer service no response
I bought this heater upon receiving it. It will not power on. It won’t do anything. Reached out to customer service to return it and still haven’t received any response.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
De colombi De colombi
Chauffage
Bonjour a ce jour je regrette d'avoir commandé ce chauffage pas de prise pour allumé nie de fil donc probleme
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Loreley Loreley
Loreley
Eine sehr schlechte Standheizung. Stromfresser und keine Heizleistung. Der Anbieter weigert sich sie zurück zu nehmen. Kaufen Sie die nicht!
0 people found this helpful
Customer Service Reply: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Leclere Julien Leclere Julien
Panne
Without APP No Plateau Module 8 kW
Le produit est bien penser mais il est en panne il m indique erreur 6 toute les 46mn environ et je dois le relancer j ai tout vérifier plusieurs fois mon installation tout vas bien il y a a mon avis un défaut sur la ventilation.
0 people found this helpful
Customer Service Reply: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Chris Trolli Chris Trolli
Owner
Electronic display quit working after first use
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Rudershausen Rudershausen
Herr
Red Vertical All in One
Heizung wurde vom Fachmann vor Einbau mehrfach getestet, ohne Funktion. Treibstoff Diesel wurde aufgefüllt, Auspuff und Lufteinzug wurden laut Vorschrift installiert. Nach mehreren Startversuchen 8 - 10 mal geht Heizung immer, ständig auf Fehler E10 und schaltet ab. Heizung läuft an, Lüfter geht, Pumpe taktet und ist entlüftet, Heizung zündet nicht und aus Auspuff kommt nur weißer Rauch, ohne Heizfunktion, Zündfunktion. Nach 4-5 Minuten versucht Steuerung einen Neustart auch ohne Funktion und schaltet dann immer mit Fehler " E 10 " ab. Mehrfacher Versuch, ohne Erfolg ! Möchte fehlerhafte Dieselheizung sofort Umtauschen, zurück schicken. Bitte schnellste Klärung und Zusendung einer funktionierenden Heizung, es ist kalt im Winter! Mit freundlichen Grüssen aus Suhl F. Rudershausen
0 people found this helpful
Customer Service Reply: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Robert R Kelly jr Robert R Kelly jr
Heater
Orange Horizontal All in One 
Use five times pump stopped working if I could I'd give it a zero 0 now I'm freezing my butt off , trying to figure out how to contact Vevor
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Never Again Never Again
Disappointed
Red Vertical All in One
After a month of waiting for it to never arrive. Customer service was horrible and of no help. It was excuse after excuse. This was my first and last time ever ordering anything from Vevor.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Danny Danny
Very disappointed
Red Vertical All in One
It worked fine for the first two days but then stopped. I have asked Vevor for assistance but on one has come back to me for two days now.
0 people found this helpful
Customer Service Reply: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
lana lana
pel
Orange Horizontal All in One 
I didn't get the Diesel Heater. Contact customer service and they need 48 hours to resolve the issue. It is more then 20 days I don't have any answer. Never going buy again.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.

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