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12V 8KW Diesel Air Heater for RV Motorhome Trailer Trucks Boats 8kW + LCD Switch

Customer Reviews for 12V 8KW Diesel Air Heater for RV Motorhome Trailer Trucks Boats 8kW + LCD Switch

Customer Reviews

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Peter Peter
Nicht lange haltbar
Das Gerät war max 10 Std. im Einsatz, und läuft schon nicht mehr. Error 03, Dankeschön
0 people found this helpful
Customer Service Reply: Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Ihnen durch unser Produkt entstanden sind. Wir verstehen Ihren Ärger, der durch eine Fehlfunktion während der Nutzung entstehen kann. Wir werden uns umgehend um die Behebung des Problems kümmern. Sie erhalten von uns ein Update zu Ihrem Anliegen per E-Mail. Bitte prüfen Sie regelmäßig Ihren Posteingang.
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Peter vandertogt Peter vandertogt
Home owner
All worked when I got it and tested it. Then decided to put away for awhile and when I went to use it for a set up the remote didn't work. I did all troubleshooting and contacted vevor about purchasing a new remote at my cost. After several emails and chats vevor couldn't help me replace my remote. Sad that they cant support customers even when they offer to purchase a product to keep the vevor product going.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Julien Pierre Julien Pierre
Non conforme
Without Bluetooth App No Plateau Module 2 kw
Le chauffage fonctionne mais ne régule pas. Quelle que soit la température de consigne affichée, il la dépasse sans jamais arrêté de chauffer. Pour 8 degrés demandé, a 26 degrés il chauffe toujours. La notice stipule pourtant bien qu il fonctionne en automatique avec une température réglable de 8 a 36 degrés...En attente d un retour des services techniques Vevor...
0 people found this helpful
Customer Service Reply: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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b b
owner
Red Vertical All in One
Quit wont relite
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Juan Ignacio Juan Ignacio
No genera mucha seguridad
Red Horizontal All in One 
Lo he probado pero la verdad no me ha generado mucha seguridad su funcionamiento y los ruidos que hace
0 people found this helpful
Customer Service Reply: ¡Hola! Agradecemos mucho que compartas tu experiencia de compra con nosotros. Nos ayuda a mejorar. ¡Gracias de nuevo por tus valiosos comentarios!
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Sean Penniman Sean Penniman
Diesel heater
Orange Vertical All in One
Not impressed, the design of air tube and exhaust are poor need to separate
0 people found this helpful
Customer Service Reply: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
EMILIA EMILIA
user
Orange Horizontal All in One 
The heater doesn't turn off when reaching the established temperature. Also has big issues when starting, a lot of failure E-10 error. When it works it works well.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
pamela pamela
vevor 8kw
a peine reçue déjà en panne ne démarre pas mais sans code erreur s'éteint et se rallume comme si on le débranchait en y regardant de plus prés bougie cassé bougie commandé espérons que se soit que sa
0 people found this helpful
Customer Service Reply: Merci pour votre retour. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec le produit. Un ticket a été créé pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à sa résolution. Veuillez consulter régulièrement votre boîte de réception.
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Alex Alex
Mr
Have an issue where the timer advancec by an extra hour every few days, basically making the timer start function useless. When i contacted customer support i was told that the "time displayed on the screen is designed as an auxiliary timing function and should not be used as a clock". i'd stay clear of this product if you plan to have the heater started by timer.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Tom Egil Wickstrøm Tom Egil Wickstrøm
Mr
Works only to lvl 3 anything above the heater overheats, diesel pump is very loud
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!

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