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12V 8KW Diesel Air Heater for RV Motorhome Trailer Trucks Boats 8kW + LCD Switch

Customer Reviews for 12V 8KW Diesel Air Heater for RV Motorhome Trailer Trucks Boats 8kW + LCD Switch

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A.Teu A.Teu
Kaputt angekommen
Red Vertical All in One
Das Gerät kam defekt an und die Rückgabe ist sehr kompliziert. Erst ein Video und Fotos des defekten Gerätes senden und dann wird über die Rücknahme entschieden. Das ist nicht sehr Kundenfreundlich
0 people found this helpful
Customer Service Reply: Wir haben Ihr Ticket erhalten und stehen bezüglich des Problems mit Ihnen in Kontakt. Um das Problem zu lösen, bitten wir Sie um detaillierte Informationen per E-Mail und warten auf Ihre Antwort. Wir versichern Ihnen, dass wir uns bis zur vollständigen Lösung darum kümmern werden – bitte behalten Sie Ihre Ticketantworten und E-Mail-Benachrichtigungen im Auge.
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Ismo Päivinen Ismo Päivinen
Ylilämpeneminen E 5
Orange Vertical All in One
On herkkä laite heittämään koodin E 5 ja sammuu tuohon usein, Ei liene ominaisuus, vaan selkeä vika! Mitä tuohon korjaukseksi.. takuu palautus laitteelle! ??
0 people found this helpful
Customer Service Reply: Pahoittelemme tuotteemme aiheuttamaa haittaa. Ymmärrämme täysin turhautumisen, jota käytön aikana ilmenevä toimintahäiriö voi aiheuttaa. Pyrimme ratkaisemaan asian viipymättä. Lähetämme sinulle sähköpostitse päivityksen ongelmastasi. Ole hyvä ja tarkista sähköpostisi lisätietojen varalta.
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pierre pierre
chauffage
toujours pas réussi à démarrer , dommage que la notice soit complètement en anglais
0 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat. Vos commentaires sont précieux et nous aident à nous améliorer. Nous transmettrons vos remarques à l'équipe concernée afin d'apporter les optimisations nécessaires. Merci encore pour votre contribution ! Nous sommes vraiment désolés d'apprendre que notre produit vous a posé problème ; nous comprenons parfaitement combien un dysfonctionnement en cours d'utilisation peut être frustrant. Nous allons résoudre ce problème rapidement ! N'oubliez pas que vous pouvez contacter notre service client par chat en direct ou par e-mail pour obtenir de l'aide.
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Merie Merie
Vevor
Red Vertical All in One
Bonjour le chauffage me fonctionne pas du tout pas d'affichage rien me va donc je voulais savoir comment il faut faire merci beaucoup de votre compréhension distingués monsieur merie
0 people found this helpful
Customer Service Reply: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Gary Gary
Owner
I have Two heaters a thin tall and short thick one and the thin tall one heats much better. This one I would not buy again being it doesn't heat as good as the thin tall one and both are 8KW heaters. Not a Happy buyer
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Fabio TROTTA Fabio TROTTA
Vevor orizzontale
Sicuramente più rumoroso di quello verticale , problemi di fumi di scarico , rumorosità , e odore plastico fastidioso dell'aria riscaldata all'interno
0 people found this helpful
Customer Service Reply: Abbiamo ricevuto il tuo ticket e mantenuto la comunicazione in merito a questo problema. Al momento ti stiamo richiedendo informazioni dettagliate via email per risolvere il problema e attendiamo una tua risposta. Ti assicuriamo che ti contatteremo fino alla completa risoluzione: ti preghiamo di monitorare le risposte ai ticket e gli avvisi via email.
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Colton Colton
Buyer
Blew fuses right from the box and had to order parts still waiting on parts not tge best
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Zöld István Zöld István
3300 eger sánc utca 34
Red Vertical All in One
Csalodott vagyok 1 honap használat után napi 2-3 órát használtam mai nap pukkant valami majd leállt E 8 hibakód,ujboli induláskor sűrű füst jött ki a kipufogón de ujraindult és meg szünt a füst majd 2 óra használat után megint pukkant és leállt...
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Customer Service Reply: Őszinte elnézésünket kérjük a termékünk által okozott kellemetlenségért. Teljes mértékben megértjük a használat közbeni meghibásodásból eredő esetleges frusztrációt. Elkötelezettek vagyunk a probléma mielőbbi megoldása iránt. E-mailben tájékoztatjuk a problémáról; kérjük, további információkért ellenőrizze postafiókját.
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William Holloway William Holloway
Owner
Orange Vertical All in One
I was very disappointed by this heater. It worked perfectly for 1 use overnight. The next day it shut down after 10 minutes with an over temp warning. I contacted vevor support with the E-05 code and a detailed description of what happened. I then had to go out in the cold and take a video for them so I could prove it did what I said. I could understand if I wanted a refund but I just wanted a replacement. After watching the video they determined it was the temperature sensor. They are sending a replacement sensor which will take possibly 2-3 weeks to arrive possibly longer due to its around Christmas. Then I have to disassemble the heater and replace the sensor. In my opinion I shouldn't have to replace the sensor. I was sold a product that failed after 8 hours of use. I should have been offer a replacement unit. Not just the part that I now have to replace myself. I will be sticking to other brands from here out. Even if they are a bit more expensive.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Cristiano Cristiano
Cristiano
Non soddisfatto molto rumoroso
0 people found this helpful
Customer Service Reply: Ciao! Apprezziamo molto che tu abbia condiviso con noi la tua esperienza di acquisto. Ci aiuta molto a migliorare. Grazie ancora per il tuo prezioso contributo!
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