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12V 8KW Diesel Air Heater for RV Motorhome Trailer Trucks Boats 8kW + LCD Switch

Customer Reviews for 12V 8KW Diesel Air Heater for RV Motorhome Trailer Trucks Boats 8kW + LCD Switch

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Sarah Sarah
Never worked
Bought this unit and it hasn't worked enough to know. E10 codes it keeps throwing. They want to replace the combustion chamber but its a fuel pump/electrical issue. They only msg back at 5am EST so we are going a week almost of a slow attempt to correct the issue without sending us a new unit. Time will tell what actually goes down.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Marco Marco
un peu deçu !
Si le produit est pas mal, la durite de carburant fournie avec, est une vrai merde ! Elle devient poreuse tres rapidement, obligeant à tout redémonter pour la changer par une durite de qualité.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Jessy Hecht Jessy Hecht
Diesel 8kw
Orange Horizontal All in One 
Défaillance a l'achat, SAV pas du tout réactif il et écrit 48h max 1 semaine aprait toujours pas de réponse obligé de les harceler pour qu'il réponde
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Nikolai Nikolai
läuft gut, bis es dann nicht mehr läuft
Orange Horizontal All in One 
Die Heizung lief bei mir täglich 8h um ein kleines Büro zu heizen. Nach 1 Woche war das erste mal die Einspritzpumpe verstopft. Ließ sich mit etwas Druckluft aber beheben. Nach 2 Wochen fing sie dann an zu Rußen. Habe den Brenner zerlegt und gereinigt, war komplett voll mit Ruß. Nach der Reinigung dauert es nun nur 1-2 Tage bis die Brennkammer wieder komplett dicht ist und die Heizung in störung geht. Da man keine Klassische Einspritzdüse hat, die man tauschen kann, geht nun die ganze Heizung auf den schrott und wurde durch eine Eberspecher ersetzt.
1 people found this helpful
Customer Service Reply: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Serhii Papernyk Serhii Papernyk
I was sent a used item.
Red Vertical All in One
I was sent a used item. The packaging had been resealed. The item shows visible signs of use. There are many scratches on it.
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. Thanks again for your valuable input! So sorry to hear our product gave you trouble. We wanna get this sorted for you fast! Also remember that you can contact our Live Chat or our email customer support, to assist you!
Manfred Leitner Manfred Leitner
Pensionist
Red Vertical All in One
Haben schon mehrere gekauft,von den letzten beiden eine in Benützung hat sehr schwache Heizleistung gegenüber der alten,würde ich nicht mehr kaufen. Mit freundlichen Grüßen: Manfred
0 people found this helpful
Customer Service Reply: Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Ihnen durch unser Produkt entstanden sind. Wir verstehen Ihren Ärger, der durch eine Fehlfunktion während der Nutzung entstehen kann. Wir werden uns umgehend um die Behebung des Problems kümmern. Sie erhalten von uns ein Update zu Ihrem Anliegen per E-Mail. Bitte prüfen Sie regelmäßig Ihren Posteingang.
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philip miller philip miller
Owner
Doesn't heat very good at all
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
KEVIN KEVIN
Automatic Control is worthless
The automatic temperature setting is terrible at holding the temperature. It turns on about 5 deg below the set point and doesn't increase the power until 10 deg below the setup point.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Bill Bill
Doesn't provide the rated btu's
The heater's controls are confusing and hard to navigate also the heater doesn't seem to provide the 8kw (27,000 btu) that it is advertised to produce.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Collyn Collyn
Soot clogged everything in two weeks
Orange Vertical All in One
The only conclusion I've come to is that there anti gel in the fuel from the gas station as I live in northern climate and that's what's contaminating my fuel making it not all burn it's smokes a lot I've tried turning it all the way up it just made it unusable
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.

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