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12V 8KW Diesel Air Heater for RV Motorhome Trailer Trucks Boats 8kW + LCD Switch

Customer Reviews for 12V 8KW Diesel Air Heater for RV Motorhome Trailer Trucks Boats 8kW + LCD Switch

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7265 reviews
Zachary Laham Zachary Laham
Heater came without an inverter.
I realize this is my fault for not looking closer but I would think they would in a more prominent way that this only has two wires hanging out the back. I had to grab a computer psu and solder it into the harness to power it. That or pay a couple hundred for a large enough inverter.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for letting us know about your concerns. We apologize for the trouble caused. For further assistance, please visit our "Contact Us" page online; you’ll find it in the bottom navigation bar. Submit a ticket there for unresolved issues—our after-sales team is standing by to help promptly. Thank you for your patience.
Biggin king Biggin king
Mr
I give it the review I did cause it took over a week to get them when unpacked it the top front where handle is all bent up from being dropped. Then we open the instruction manual and the instructions are so jacked up the way they are written i still ain't got it figured out on just setting the time muchles anything else it can do. Kinda a wing and prayer when starting it up... So I am pleased with the heat it puts out but to get it to do just that well that's a total difference story...
0 people found this helpful
Customer Service Reply: Dear valued customer, We appreciate your feedback. Sincere apologies for any inconvenience you’ve experienced. For fast assistance, visit our "Contact Us" section online—our after-sales team will help promptly. Thank you for your understanding.
Kevinm Kevinm
Very confusing instructions
I am a mechanical engineer, and the instructions were so poorly translated they make no sense. The instructions are almost useless and need to go on Utube to set it up. Even on UTUBE there are numerous control panel styles, and the setup is different for each one. I did finally get it to work, but I am not sure I could repeat the process. The most important part is to prime the unit, to get fuel into the burner. They would be well served to get someone who is well versed in Chinese and English to do a correct translation. I have other Vevor products, and the instructions were much better. Once you get it going, it works great.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for sharing your concerns. We apologize for the trouble. Visit our "Contact Us" page for help. Our after-sales team will assist quickly. Appreciate your understanding.
Joseph Drevenchuk Joseph Drevenchuk
Headache
So I thought this was a plug-in play system where you’d hook it up screw it in drill hole plug it in and it’d run but there’s this one other piece which you need which does not come with the kit and that’s the 140 amp to 12 V inverter or so. So I can plug it in without ruining the unit, vevor themselves don’t sell that particular part you’re gonna have to source it out which I did and I’m waiting on it to come I the mail…..
1 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for sharing your thoughts. We apologize for any inconvenience caused. For immediate assistance, please visit our online "Contact Us" section—our after-sales team will assist promptly. Thank you for your understanding.
Victor Victor
Broken out of the box
The unit is nice overall. I had to get it fixed because the fuel line was blocked, but once that was resolved, it worked fine. There is a noticeable clicking noise, which is rather distracting, but the unit functions well despite that. I would recommend it, after all.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for taking the time to share your feedback. Apologies for any inconvenience. For quick help, please use our "Contact Us" page online—our after-sales team is standing by. We appreciate your understanding.
Dale Beaver Dale Beaver
8kw heater
Had for a just over a year but quit working today fan starts but shut off after a few seconds love the heat when it worked
0 people found this helpful
Customer Service Reply: Dear valued customer, we’re grateful for your patience and cooperation. Our team is working around the clock to handle your concerns and is committed to finding a solution that satisfies you. Make it a point to check your ticket and email regularly to stay updated on the progress. For additional help or queries, feel free to contact us anytime.
Frank Frank
Overall good product
Overall good product which suits our purpose. The remote control does not work fully, otherwise happy with the product
0 people found this helpful
Customer Service Reply: Dear esteemed customer, we’re grateful for your patience and cooperation. Our team is putting in every effort to address your concerns and is striving to find a solution that satisfies you. Make sure to check your ticket and email regularly to stay updated on the progress. For additional questions or assistance, feel free to reach out anytime.
Tyler Tyler
Heater failure
Bought this heater installed in tractor and used for 1 day. Worked great. Then the next day gave me error 7 All wiring is fine and always get e7
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your message regarding these concerns. We apologize for the trouble this has led to. To get further help, visit our "Contact Us" page online—look for it in the bottom navigation bar. Submit a ticket here for unresolved matters, and our after-sales team will assist promptly. Thank you for your understanding.
Devin Devin
Great bang for the buck so far
I have only had it installed a couple weeks so i cant speak on the longevity of the unit, but i will say it cranks out heat. I have a 40' destination trailer. I mounted this unit in a tongue box and piped it in the wall. With both my furnace and this running it heats up from 55⁰ to 65⁰ in less than a half hr. The fuel consumption is relatively low unless i keep it running all night in which case it uses about a gallon of diesel. The remote is handy. The bluetooth app is absolute garbage tho. I got it to work once and not again. I also am not sure where the thermostat is located but the auto feature doesnt seem to work either.
0 people found this helpful
Customer Service Reply: Dear valued customer, thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team.
Sergii Sergii
Error -06
Haven't really use it yet, just installed it in the beginning of summer for my trip to Arctic ocean and found out it doesn't work properly, it starts, warm up 2-4 min and Error -06 showed up and it doesn't start again until fully cool down on the next day and Error -06 again, very disappointed, don't know what to do, should be under warranty.
0 people found this helpful
Customer Service Reply: We are very sorry. Regarding your product problem, please contact our after-sales team by email and provide relevant pictures or videos. Our after-sales team will do their best to help you solve the product problem. Please refer to the contact information in the following link. https://www.vevor.ca/pages/contact-us

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