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12V 8KW Diesel Air Heater for RV Motorhome Trailer Trucks Boats 8kW + LCD Switch

Customer Reviews for 12V 8KW Diesel Air Heater for RV Motorhome Trailer Trucks Boats 8kW + LCD Switch

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Michaela Goebeler Michaela Goebeler
Diesel Standheizung
Without APP No Plateau Module 8 kW
Leider hat diese Standheizung keine Zulassung für Fahrzeuge (ECE-KENNUNG) Das gab Probleme beim TÜV. Gute Heizung, aber offiziell nicht genehmigt für Fahrzeuge. Das SOLLTE in der Beschreibung stehen
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Customer Service Reply: Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Anliegen so schnell bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden.
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Alex Alex
Hard too use the LCD Conroller
It was easy to purchase and install. However, the 3 button lcd controller is a little confusing to use. I did what it says in the instructions, but when I press the button incorrectly, it goes back to the beginning... It was inconvenient to use. I installed it indoors, and the exhaust pipe is taken out, but it still smells inside. I think it comes from the connection of the exhaust pipe, but I think we need to find the leak and stop it.
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Customer Service Reply: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Erkki Lähtevänoja Erkki Lähtevänoja
Almost perfect but the csp seal is rubbish.
The tank cap seal is really bad. It breaks and fuel spills out. The sizing is Chinese, can't you get a durable seal anywhere? It's a wonder they can't fix the seal. Otherwise good heater!
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Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Bob Bob
Heater ok but not as expected
Nobody tells you how noisy the fuel pump is, also when in auto mode you would think the heater would stop heating once it hit the set temperature, instead it just cuts back to minimum heat setting so keeps heating and using fuel but at a slower rate. It does seem to be well built and rugged
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Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Corey Radoll Corey Radoll
Director
Fuel hose was kinked,I removed and added extra long hose Poor QA on this product
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Craig Craig
Mr
Without Bluetooth App No Plateau Module 2 kw
Well priced and does heat well. Found the instructions to be wanting especially for the controller when trying to prime the diesel through to get it started the first time. Also had to replace the pipe clamps it came with a they are cheap and broke easily. The remote is average as doesn't always work but all in all its worth the price.
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Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!
Michael Reid Michael Reid
Vevor heater
Works great but has a rubber smell
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Customer Service Reply: Dear valued customer, We appreciate your feedback. Sincere apologies for any inconvenience you’ve experienced. For fast assistance, visit our "Contact Us" section online—our after-sales team will help promptly. Thank you for your understanding.
James James
So disappointing
Such a disappointment. The instructions supplied are wrong. It’s impossible to get a human to reply to your queries. There are no correct operating instructions for the remote and display (numerous complaints of the same issue are on the net). I genuinely feel like I’ve been duped.
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Customer Service Reply: To our esteemed customer, thank you for your understanding and cooperation. We’re actively working on resolving your issue and are dedicated to finding a satisfactory outcome. Please make sure to check your ticket and email periodically for updates on how things are progressing. Don’t hesitate to contact us if you require more help or have additional queries.
Thomas l Thomas l
Bluetooth doesn't work
Don't buy this if you need Bluetooth, because it doesn't work. I tried so many different things and nothing works
0 people found this helpful
Customer Service Reply: Dear valued customer, thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team.
Ridge Ridge
Brand new awating parts for 2 months
The unit did not work out of the box, after investigation found the fuel pump was faulty. Contacted support and they promptly helped diagnose and send they would send another pump. A few weeks went past and no pump, apparently supply issue from China, then I was told posted, 2weeks later email to tell me pump was lost, I was then asked to repair the unit local for $20 refund, after making contact with Vevor I was offered more of a refund. Also to note - I did want to purchase a couple of spares off them, Vevor informed me they do not sell spare parts only deal with warranty. I am still unable to get the spare LCD screen I wanted even from a third party as not for sale yet. When I did get the heater working it goes okay for the price, just a shame about service and spare parts availability.
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Customer Service Reply: Dear valued customer, we hope this message finds you well. We are writing to inform you that following our recent discussions and the agreement reached, we have completed the necessary actions to address your concerns. We sincerely apologize for any inconvenience or frustration this situation may have caused you. Your satisfaction is incredibly important to us, and we are committed to making things right.

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