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12V 8KW Diesel Air Heater for RV Motorhome Trailer Trucks Boats 8kW + LCD Switch

Customer Reviews for 12V 8KW Diesel Air Heater for RV Motorhome Trailer Trucks Boats 8kW + LCD Switch

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Customer Reviews

4 Out of 5
Based on 7280 reviews
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Anita Jo milsted Anita Jo milsted
Owner
Orange Vertical All in One
I’ve been trying to return it because it does not work
0 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Diesel heater Diesel heater
works good
works okay but didn't come with the hose :( other then that it seems to be working . I might return it idk yet
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Patrick t Patrick t
First one runs great the second one's junk
Orange Vertical All in One
I purchased two diesel heaters from your company the first one I got runs great the second one I got is bad I've had nothing but trouble with it.
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Carsten Carsten
Leider etwas schwach
Die "8KW" Variante schafft es leider nicht, meine Doppelgarage (10,5 x 3,2 m) also insgesamt 33qm so warm zu machen, dass ich zufrieden wäre. Mir ist klar, dass die Garage nicht gedämmt ist, aber nach über 2 Stunden Betrieb unter Volllast, hab ich gerade mal knapp 13°C. Da hätte ich etwas mehr erwartet. Außentemperatur: 2°C
0 people found this helpful
Customer Service Reply: Hallo! Wir freuen uns sehr, dass Sie Ihre Einkaufserfahrung mit uns geteilt haben. Das hilft uns sehr, uns zu verbessern. Vielen Dank für Ihr wertvolles Feedback!
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Grant Grant
Bad glow plug
Without Bluetooth App No Plateau Module 2 kw
Arrived with a faulty glow plug. I have to order a replacement otherwise the heater seems good
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Arlin Chang Arlin Chang
Worked great 3 times then died
The heater was easy to set up and run. It worked flawlessly 3 times. The last time it ran, I unhooked it from power the next day, and 3 days later I tried to reconnect it to power and it seems to have just died. No power getting to the display..checked the fuse and wiring and everything seemed good, but still I'm getting no power to light up the display. Maybe the ecu died, and I don't know how to check it
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Davis Davis
Mr
Does the job. Scratches.
1 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
jean-charles jean-charles
Chauffage
Bon produit dans l'ensemble, fait le travail. Le problème est que la notice livrée dans le colis n'est pas en français, on peut la trouver en multi langue sur le site mais elle est faite pour plusieurs tableaux de commande, c'est très compliqué pour si retrouver.
0 people found this helpful
Customer Service Reply: Merci pour votre retour. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec le produit. Un ticket a été créé pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à sa résolution. Veuillez consulter régulièrement votre boîte de réception.
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PG PG
MR
Good quality however I ordered two and only received one and customer service is very poor as they dont take responsibility for whole transport chain and leave it up to customer to try to claim.
1 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up—your input is key to helping us fix this and do better. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
Michel Nadon Michel Nadon
How do you I no if is a 8kw
Performante is deceiving The remote you supply you have to by in front of machine to select the force or any setting so ho need a remote!! I trying to see the difference whit a 2kw and 8kw please indicate my were to look I just order a charger 55 amp for my 300 watts battery hoping is better I am currently on club were we Cher information like to support you As well Thank you very much
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.

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