Customer Reviews for VEVOR Trailer Dolly, 600lbs Tongue Weight Capacity, Carbon Steel Trailer Mover with 1-7/8 in Hitch Ball and 10 in Solid Tires, Portable Tow Dolly for Moving Car RV Boat Trailer

Received the dolly and was missing the bracket and hardware for the caster wheel. Contacted customer service via chat and they were able to ship me the missing pieces. Completed assembly and went to use the first time and bent the handle in the process. The handle is made to only withstand downward pressure when lifting the trailer. Once I attempted to push the trailer with the handle it folded over/bent. Handle is poorly designed and it took me having to weld it along the bracket to make it functional for both pulling and pushing trailer around. Not sure if bad design counts as poor quality so I rated it good quality because the rest of the product is good and a good value.

Inner tube of tire had a large hole that couldn’t be patched. Owned it for a month and used twice. Costed almost $30 to replace tube

Fell apart the first time I tried to move my trailer. Front wheel completely buckled and sheared off.

I bought to pull my 5x8 trailer behind my house. While it worked well on blacktop, I was disappointed on how poorly it worked on grass.

I was moving my boat and the plate that the ball is screwed into just snapped out. It had 4 tack welds holding in the stem. It was the first time I used it. I think for something small it could be OK. My boat and trailer weighs 3000lbs . Tongue weight is like 300lbs I lift it by hand. If you need something strong and heavy duty this is not it.

Het kwam al defect binnen en buiten dat, slipten de wieltjes ook nog eens bij een geringe weerstand. Voor ons doel autotrailer met lichte buggy er op, is het niet toepasbaar. E.e.a. is netjes door de klantenservice opgelost. Advies; voor zware toepassingen, een elektrische mover aangedreven op de wielen is een betere oplossing.

DO NOT ORDER FROM VEVOR.com. If you ever have issues with the product, they will try their very best to claim that it is working properly and make you jump through hoops (e.g. make video, pics, delay responses) to deter you from returning it. Does not matter if this product is good or not, the fact is that customer service is really bad, that should stop you from doing business here.

La roue rouille en 2 mois. Elle devient donc inutilisable car grippé. Très déçu : préférez une roue de meilleur qualité.

Das Teil macht nur im Internet einen soliden Eindruck. Nach 2 Tagen setzt sich bereits überall Rost an. Mit 50kg Stützlast bin ich deutlich unter Herstellervorgabe. Trotzdem verwindet sich auf Ebenen Betrieb das Teil so arg durch massives Spiel in den Führungen dass ich mich nicht traue das eigentliche Stützrad mehr als 2cm zu entkoppeln da ich Angst habe dass es jeden Moment außeinander fällt. Die Kurbel verbiegt sich sofort (Betrieb mit einer Hand). Spindel bei Auslieferung bereits verbogen. Kundendienst = Katastrophe. Keine Retoure möglich sondern Vorschlag über Rückerstattung von 26€. Nächsten Schritte nun per Anwalt Zusammengefasst: Eine Riesen großer Schrotthaufen

I purchased the Heavy Duty Dolly from VEVOR. STAY AWAY FROM VEVOR. They do NOT stand behind their products. Their customer service is a constant circle of uselessness. The product came with a bad tire(had a hole in it). All I wanted was a replacement tire. THe online CHAT team kept saying that the email team had to handle it. The email team would not respond to me. On my second day with this. This should have been a easy fix. The company has no 1800 number to call, their customer service team purposefully sends you in circle. At one point they wanted a video of the defect. How do you take a video of a pinhole leak in a tire inside the rim? They were just trying to hope I give up. This company is NOT reputable and will just take your money. I tried multiple emails, online chats, all to no evail. DONT BUY VEVOR!!!!! By the way, their next step will be to reply to this review saying how sorry they are to hear, blah blah blah. Again, all someone had to do was email me and say "So sorry you had to deal with this, I have expedited shipped you a replacement. You should see it in the next day or two." I was not interested in a refund, just give me what I paid for!