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VEVOR Manual Tile Cutter, 1200mm, Porcelain Ceramic Tile Cutter with Tungsten Carbide Cutting Wheel, Infrared Positioning, Anti-Skid Feet, Double Rails for professional installers or beginners

Customer Reviews for VEVOR Manual Tile Cutter, 1200mm, Porcelain Ceramic Tile Cutter with Tungsten Carbide Cutting Wheel, Infrared Positioning, Anti-Skid Feet, Double Rails for professional installers or beginners

1.2 m Double Rail

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Nurse Red Nurse Red
Worked ok
Worked well on one tile project not the second.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
Jose Jose
Llego muy tarde
1.2 m Double Rail - Double Support Feet
El cortador muy bien pero lo compré porque ponía que llegaría al siguiente día y tardo casi 3 semanas
0 people found this helpful
Customer Service Reply: Le pedimos disculpas por la insatisfactoria experiencia logística que tuvo. Hemos detectado este problema y lo comunicaremos a nuestro socio logístico para optimizar el proceso de entrega. Gracias por sus comentarios, que nos ayudan a mejorar nuestros servicios.
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Dmytro Dmytro
Vevor
1 m Single Rail - Double Support Feet
Der Fliesenschneider ist nicht eingestellt, der Modus ist nicht genau
0 people found this helpful
Customer Service Reply: Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Ihnen durch unser Produkt entstanden sind. Wir verstehen Ihren Ärger, der durch eine Fehlfunktion während der Nutzung entstehen kann. Wir werden uns umgehend um die Behebung des Problems kümmern. Sie erhalten von uns ein Update zu Ihrem Anliegen per E-Mail. Bitte prüfen Sie regelmäßig Ihren Posteingang.
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AROS AROS
SARL
1 m Single Rail - Double Support Feet
Dommage que la règle perpendiculaire à la coupe ne soit pas d'équerre ainsi que le laser, ce qui oblige à tracer des 2 cotés du carreau et visé la molette de coupe
0 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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VEVOR Customer VEVOR Customer
Okay but some caveats
0.8 m Single Rail - Without Support Feet
Battery compartment lid broke on first use. Good job they include a spare cutting wheel as they don’t last long. Laser aligner useful. Overall, does the job reasonably well compared to more expensive choices.
0 people found this helpful
Martin Martin
Handyman
1.2 m Single Rail
The alignement of the cutter on the base is offset You have to align it and drill and grind the plastic at the end of the frame The frame is to soft When you cut and try to press to split the tile, the frame bind and it become hard to split I have to had steel piece under all the lenght the strength the frame After all that it's a good cheap tool
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
P1234 P1234
Laser wouldn't calibrate
0.8 m Single Rail - Without Support Feet
Could not get the laser to calibrate. Not easy to line up. Once lined up it cuts nicely.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your feedback on your concerns. We apologize for any inconvenience. For further support, visit our "Contact Us" page online—find it in the bottom navigation bar. Submit a ticket here for unresolved problems, and our after-sales team will work promptly to resolve them. Thank you for your understanding.
Wit Wit
Not square, no customer support
0.8 m Single Rail - Without Support Feet
The cutter is not square so the laser does not help. To make exact cut, it is necessary to place a tail checking whether the cutting wheel is placed on the top of the intended cut line on the one side of the tail, then on the other side so preparing for the cut takes time and adjustment. Beside of that, the video of the product and the manual attached to the product depict totally different version of the cutter (the real one does not have side supports and adjusted angle ruler). Customer service was not helpful at all so I did not get any replacement, I had to use what I got.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your message about these concerns. We apologize for the trouble this has led to. To get further help, visit our "Contact Us" page online—look for it in the bottom navigation bar. Submit a ticket here for unresolved issues, and our after-sales team is standing by to assist promptly. Thank you for your understanding.
Joe Joe
Entrepreneur
0.6 m Single Rail - Double Support Feet
Not the best, have to make alot of adjustments to get straight cuts, laser is never aligned with cutter don't bother using laser.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for letting us know about your issues. We’re sorry for the inconvenience. For additional support, please check our "Contact Us" page online—look for it in the bottom navigation bar. Through this section, submit a ticket for unresolved problems, and our after-sales team is ready to help quickly. We appreciate your understanding.
Stuart Byron Stuart Byron
Owner
1.2 m Single Rail - Double Support Feet
Works well for shorter lengths. Lacks strength for larger 4 ft porcelain tiles. Tried several tiles. Scored fine, but did not snap along long scores. Ruined several $75 tiles. Works fine with smaller tiles, bar bends with larger tiles. Planning to return.
2 people found this helpful
Customer Service Reply: Hey, there. Thank you for reaching out to us and sharing your concerns. We are sorry to hear about your poor experience with us. We encourage you to visit our website and navigate to the "Contact Us" page, where you can find various ways to get in touch with our dedicated customer support team. Our professionals are well-equipped to assist you and will work diligently to provide you with a satisfactory resolution.

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