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VEVOR Manual Tile Cutter, 1000mm, Porcelain Ceramic Tile Cutter with Tungsten Carbide Cutting Wheel, Infrared Positioning, Anti-Skid Feet, Durable Rails for professional installers or beginners

Customer Reviews for VEVOR Manual Tile Cutter, 1000mm, Porcelain Ceramic Tile Cutter with Tungsten Carbide Cutting Wheel, Infrared Positioning, Anti-Skid Feet, Durable Rails for professional installers or beginners

1 m Single Rail
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Customer Reviews

4 Out of 5
Based on 1059 reviews
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Nicolas Nicolas
Ne coupe pas un carreau
1.2 m Double Rail
Acheter pour faire 50 mètres carré et couper des carreaux de 120cm. L'outil n'a pas été capable de couper un carreau. Dès que le carrelage est plus grand que 40 cm le carrelage casse ou ne se sépare pas (manque de force de séparation). Produit à fuit J'ai perdu 115 euros
0 people found this helpful
Customer Service Reply: Merci pour votre retour. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec le produit. Un ticket a été créé pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à sa résolution. Veuillez consulter régulièrement votre boîte de réception.
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John Prater John Prater
Owner
1.2 m Double Rail
The cutter. Will not snap my tiles clean and lifts off the ground, when I go to snap. Vevor is not allowing me to return, they keep me sending me instructional videos on how to use the machine, I have been a General contractor for 25 years and know what I am doing. I will take this company to court. The worst I have seen.b
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Богдан Богдан
Опис
0.6 m Single Rail - Double Support Feet
Не беріть це, ріже криво як бик посцяв… виготовлений він з алюмінію але воно хлюпеньке всеодно що з пластмаси.
0 people found this helpful
Customer Service Reply: Благодарим вас за отзыв. Нам очень жаль, что вы столкнулись с трудностями при использовании продукта. Мы создали для вас тикет, чтобы вы могли решить эту проблему. Наша служба поддержки клиентов свяжется с вами по электронной почте и будет предоставлять обновления до тех пор, пока проблема не будет решена. Пожалуйста, проверяйте почту как можно скорее, чтобы не пропустить наши сообщения.
Robert F Sampson Robert F Sampson
Contractor
1.2 m Single Rail - Double Support Feet
Ordered this cutter almost 2 months ago came immediately all busted up during shipping. Needed ot right away had to go and rent one to do the job. Was told not to return it and they would send replacement parts. Still waiting for the parts . I would never order one of these tile cutters ever again !!!!! Unacceptable. Whether it is Vevor or the manufacturer I would never order another one !!!
0 people found this helpful
Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
L R Brown L R Brown
PE
1.2 m Double Rail
Advertised to cut 6mm porcelain but this tile is too thin to position the wheel properly. 7 mm tile will also not work with this machine.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for your feedback. Apologies for any inconvenience. Our after-sales team is ready to help promptly via our online "Contact Us" section. We truly appreciate your understanding.
Erhan Ozlem Erhan Ozlem
Owner
1.2 m Double Rail
Poor quality
0 people found this helpful
Customer Service Reply: Dear valued customer, We thank you for your feedback. Sincere apologies for any inconvenience this may have caused. Our after-sales team will assist quickly if you visit our "Contact Us" section online. Thank you for your understanding.

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