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64 Reviews
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Déception
Nous sommes très insatisfaits. La machine est arrivée mais ne fonctionne pas. Le compresseur n'était pas opérationnel. Dommage pour une machine à glace. Voilà 1 mois que nous avons reçu la machine et que nous n'avons toujours pas fait de glace pour nos résidents et notre personnel!!!
2 people found this helpful
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Owner of Business
We could not get it to work and all you have is an email and no one got back to us for 3 days. When you did get back to us, you just asked for videos and were NO help at all. I will not be purchasing anything from you ever again! I ended up paying someone to come to our location and show me what was the issue.
0 people found this helpful
Beate
Super schnelle Lieferung ,würde Sie aber nicht noch einmal kaufen scharfkantige Teile .Keine Deutsche Gebrauchsanweisung dabei.
0 people found this helpful
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Falha na entrega
O tempo de entrega não corresponde ao indicado, estive um mês à espera, até que resolvi pedir o reembolso antes da máquina chegar, se quiserem comprar e vender gelados no verão aconselho a comprar a máquina na altura do Natal!
3 people found this helpful
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Aucune service client !
J'ai acheté la machine il y a moins d'un an elle a très bien fonctionné mais cette année au redémarrage de la saison un problème au ventilateur et le service client est inexistant. Ils promettent des réponses de technicien sous 24h / 2 jours et jamais de réponse depuis plus d'une semaine ! Aucun numéro de téléphone, uniquement des robots à qui parler ! Très décevant de ce site je n'y achèterai plus rien ! La machine est encore sous garantie et aucune réponse de leur part !!!
10 people found this helpful
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Arrived with broken part - machine unusable
I never had such a negligent support experiance with Vevor before. The machine arrived with a broken screw on the front plate, making the machine unusable because it is leaking this way and can't be properly assembled. Support has been delaying properly sending a replacement part for a very long time now and wanting me to pay all related import taxes and duties on the replacement part instead of just sending the part from an EU location. The machine itself also has rust on multiple places and dents and scratches on the side panels and Support was quite negligent and ignorant about this too. This is outrageous! I am very disappointed!
1 people found this helpful
bar Jackpot Codigoro
La macchina per gelato soft è arrivata perfettamente imballata ed è stata una consegna rapida.
Dopo averla sballata ed installata l'ho accesa ma presenta un problema che sembrava un aereo a reazione è impossibile lavorare in un locale con questa macchina accesa è assordante.
Ho contattato l'assistenza Ma hanno tempi biblici e continuano a rispondere dicendomi la sua richiesta è stata presa in carico servono 48 ore ed ogni giorno prolungano di 48 ore.
Mi sono pentito dell'acquisto Spero mi rimborsino e che se la riprendono indietro.
È impossibile inviargli i video perché il formato non lo supportano e però pretendono un video.
qua c'è. Ascoltate l'audio
https://we.tl/t-RuMJfgeqKh
2 people found this helpful
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In prima zi s-a stricat
In prima zi ce i-am dat drumu in restaurant s-a stricat.ventilatorul s-a rupt.sa vedem ce solutie imi ofera vevor
3 people found this helpful
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Died after 1 month
This machine died on us after 1 month of using it. We have a warranty, but impossible to reach the support. Save yourself the headache. This is not reliable at all.
0 people found this helpful
machine a glace
Bonjour
Pourriez vous me renvoyer la facture de ma machine a glace car je l ai perdue
Merci beaucoup
0 people found this helpful
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