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VEVOR Trailer Dolly, 1200lbs Tongue Weight Capacity, Carbon Steel Trailer Mover with 2 inch Ball, 15.2 inch Pneumatic Tires, Portable Tow Dolly for Moving RV Trailer

Customer Reviews for VEVOR Trailer Dolly, 1200lbs Tongue Weight Capacity, Carbon Steel Trailer Mover with 2 inch Ball, 15.2 inch Pneumatic Tires, Portable Tow Dolly for Moving RV Trailer

544.31 kg

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Raymond Raymond
Poor Design
544.31 kg
Received the dolly and was missing the bracket and hardware for the caster wheel. Contacted customer service via chat and they were able to ship me the missing pieces. Completed assembly and went to use the first time and bent the handle in the process. The handle is made to only withstand downward pressure when lifting the trailer. Once I attempted to push the trailer with the handle it folded over/bent. Handle is poorly designed and it took me having to weld it along the bracket to make it functional for both pulling and pushing trailer around. Not sure if bad design counts as poor quality so I rated it good quality because the rest of the product is good and a good value.
1 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!
Samuel Samuel
Défauts de conception
Défauts de conception 3 Défauts de conception 3 Défauts de conception 3 Défauts de conception 3
Bonjour, J'ai installé cette roue pour remorque dernièrement. Hormis les défauts de finition, il y a des défauts de conception problématique : - Les valves des roues touchent le moyeu à chaque tour de roue. Je ne donne pas longtemps avant qu'une crevaison par perçage de valve arrive. Changer une chambre à air là dessus , bon courage. - Les boulons de fixations ne sont pas filetés sur toute leur longueur et n'assure donc pas un serrage optimum. J'ai dû les changer. - Aucune rondelles n'est fourni. C'est pourtant indispensable sur ce type de montage. - La manivelle de la roue jockey ne dispose d'aucune fixation pour l'attacher après utilisation. Une fois la roue en position horizontale, pour le roulage, la manivelle peut venir en contact du sol en roulage. J'ai dû mettre en tendeur pour la maintenir en place. - Les trous dans le support et dans les platines de fixation ne sont pas alignés ! Les boulons sont donc serré de travers ! C'est un gros problème de sécurité. - La fixation pour le manche servant à guider la roue est arrivée cassée. - Il y a un boulon fourni qui ne va nul part. Le prix est élevé en vu des défauts signalés. Cependant j'ai testé la roue sur ma remorque à vide et c'est fonctionnel. Reste à essayer remorque en charge.
0 people found this helpful
Customer Service Reply: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Rault Rault
Reçu cartons defoncé
453.59 kg
Reçu cartons defoncé  3 Reçu cartons defoncé  3
Reçu carton defoncé, par transporteur GLS Je vous deamande un déménagement c est n est pas normal —————————————-______________
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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T T
Owner
453.59 kg
I was charged Norwegian VAT twice. Both from Vevor and from the Norwegian postal services. ☹️
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Brady Brady
Bad Tire
544.31 kg
Inner tube of tire had a large hole that couldn’t be patched. Owned it for a month and used twice. Costed almost $30 to replace tube
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Anthony Catanzariti Anthony Catanzariti
Do not use for more then 1000lbs
544.31 kg
I was moving my boat and the plate that the ball is screwed into just snapped out. It had 4 tack welds holding in the stem. It was the first time I used it. I think for something small it could be OK. My boat and trailer weighs 3000lbs . Tongue weight is like 300lbs I lift it by hand. If you need something strong and heavy duty this is not it.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer high-quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
Kayla Kayla
Not as described
This would be way more efficient if the handle bar didn’t fall to the ground , it would be better if there was some sort of spring system to keep the arm upright. Also it did not convert in 18 or 22 inch it only had one height adjustment so my husband had to drill holes to make it 22 inch . Great quality but poorly constructed.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better.
John John
Cumpre mas....
Não tem manuais, foi necessário fazer ajustes porque não funcionava. 1 freio saiu porque o equipamento tinha erros de fabrico. Após eu resolver todos os problemas o moover funciona bem.
0 people found this helpful
Customer Service Reply: Olá! Agradecemos muito por partilhar connosco a sua experiência de compra. Isso significa muito para nos ajudar a melhorar. Passaremos o seu feedback à equipa responsável para que sejam feitas as otimizações necessárias. Obrigado novamente pela sua valiosa contribuição! Lamentamos saber que o nosso produto lhe causou problemas. Notamos que o problema reportado foi resolvido através da nossa comunicação por e-mail. Ficamos satisfeitos que o seu problema tenha sido prontamente resolvido. Caso tenha mais alguma dúvida, contacte-nos novamente.
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Job Job
.
453.59 kg
Prima trailer dolly echter is de trekhaakkogel te groot voor Europesche aanhangwagen koppelingen. Na aankoop van een passende trekhaakkogel bij een andere webwinkel kon ik de dolly pas gebruiken. Deze is wel vergoed door Vevor.
0 people found this helpful
Customer Service Reply: We hebben gemerkt dat het probleem dat u meldde, via e-mail is opgelost. We zijn blij dat uw probleem snel is verholpen. Mocht u nog vragen hebben, neem dan gerust opnieuw contact met ons op.
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knut knut
Paro
272.16 kg
Schweissnähte leider schlecht,teilweise schief zusammengeschweisst . Dadurch ist die ganze Karre krumm . Gute Idee ,schlecht ausgeführt .
0 people found this helpful
Customer Service Reply: Hallo! Wir freuen uns sehr, dass Sie Ihre Einkaufserfahrung mit uns geteilt haben. Das hilft uns sehr, uns zu verbessern. Vielen Dank für Ihr wertvolles Feedback!
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